Darktrace reviews

3.2

45% would recommend to a friend

(1,317 total reviews)
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Jill Popelka

67% approve of CEO

44% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jan 26, 2018

"FAKE LOVE”-Drake

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers, and a nice building I gusss I enjoyed working with my peers who are supportive.

Cons

-No benefits except health insurance, low pay, several changes in commissions -Poor communication, no help from the managers, lots of pressure, not enough training, no group huddles with the entire sales team, no communication on any updates within the company/products (you have to read articles to find out) -Micromanagement to the max -no growth/slow growth..fake promises

4.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good SMB base pay - Opportunity for growth but you really have to cut above the noise and prove yourself - Exciting product and company has good reputation, customers are impressed - Nice manager - No micromanagement, they treat you like adults - The culture isn't energetic, but people are pleasant, nice, and open to help

Cons

- There may be product - market fit, but it doesn't seem like there's employee - company fit in the sales team. People keep leaving and there is overall low sales quota attainment. - I'm not quite sure what sales ops/enablement does because the way that the sales systems are set up, makes it even harder to prospect (on top of how difficult prospecting is). The prospect workflow is inefficient, the crm + prospecting platform do not speak to each other the way it should. Other company's sales systems are set up more efficiently. It just seems like a system we're stuck with... consider ripping it out. I don't want to blame the systems, but the way they are set up hinder sales prospecting which hinders revenue. Will not go into more details here. - Long sales cycle as a full cycle seller. Commission is only on the sale, we get no commission for trials.

1.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Shiny, exciting, AI security company.

Cons

Where to begin. The sales culture at this company is such a joke that I saw more than half of my team leave during my tenure due to the working conditions. Management operates off of the fear of you being fired. Quota gets raised by 50K EVERY SINGLE MONTH. This is an outrageous sales structure. Commission doesn't even start to get paid out until halfway through the contract, meaning that you don't even see commission until typically 1.5 years in, meaning that the OTE that the recruiter promised you is legitimately impossible to reach. I was told from friends on other teams that their management asked them to write positive reviews on glassdoor because of what is finally coming to light. In my time I saw a company wide email from the CEO that called out individuals personally. What kind of a culture is that?

Viewing 73 - 75 of 1,317 Reviews

Glassdoor has 1,381 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.