Darktrace reviews

3.2

45% would recommend to a friend

(1,318 total reviews)
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Jill Popelka

67% approve of CEO

44% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Mar 6, 2025

Darkplace

Recommend
CEO approval
Business Outlook

Pros

None to mention at this time.

Cons

Private Equity owned. Lots of turnover. Immature product that has tons of bugs. No demo environment. We had to use customer production environments to demo DT products to other customers. Had to wear the hat of presales, postsales, marketing, customer success, etc...overworked with minimal internal support. The product does not function as it is sold to. Very inexperienced and immature staff in many departments. They are very far left leaning and WOKE all over the place.

1.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Technology is great and has a ton of upside.

Cons

Darktrace Federal suffers from a severe lack of leadership integrity, transparency, and accountability. The current leadership team lacks federal sales experience, and it shows in every aspect of the business. There is no clear sales strategy or defined territory structure, leading to confusion and unethical practices. I have personally experienced my manager cherry-picking leads from the parent company that should have been assigned to me, then attempting to close them personally. Leadership enforces a “you eat what you kill” mentality but holds key meetings in your territory without including you—effectively blocking access to opportunities and commissions, even on deals you’ve actively developed. On top of this, the sales compensation plan is by far the worst I’ve seen in the marketplace, making it nearly impossible for sales professionals to succeed. There is no consistency, accountability, or oversight. Leadership decisions are arbitrary, and no one is monitoring management’s actions, allowing dysfunction to persist unchecked. The absence of vision, culture, and ethical leadership continues to erode trust and morale within the company. BEWARE of the current leadership team—the parent company is disconnected, enabling unethical behavior to thrive. For Darktrace Federal to improve, it must take a hard look at its sales leadership, implement real accountability, restructure its compensation plan, and establish ethical, transparent leadership that genuinely supports its employees.

1.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

There are many talented, passionate and committed people in the organization. Unfortunately, their impacts get muted out due to the chaos, poor communication, bad systems, etc. of the company. Also, the solutions are powerful and do really help our customers solve real issues

Cons

It's easy to see the issues in the other reviews. from a sales perspective, I would provide the following summary: 1. Way too much turn-over. it kills continuity and our worsens our culture. always replacing people and it's impossible to grow a business with constant churn 2. Beat down metrics - so much to say here. In summary, the sales metrics are overwhelming and have killed morale. it's hard to describe the feeling to be constantly under a micro-scope. there are metrics for everything 3. Pay - comp plans from an IC rate are positive but it's impossible to hit objectives unless you have many current customers. Very few people are even coming close to hitting sales objectives. 4. Systems - many reviews about the internal systems. it's a nightmare. homegrown CRM is a mess but it's just one of many severe system/tools issues that kill productivity. 5. Territories - what a mess. rooted in our systems issues but everything is done manually and causes so many issues and wastes time. constant chaos. never seen anything quite like it.

Viewing 100 - 102 of 1,318 Reviews

Glassdoor has 1,382 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.