Darktrace reviews

3.2

45% would recommend to a friend

(1,318 total reviews)
avatar

Jill Popelka

67% approve of CEO

44% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product and excellent support team.

Cons

Management is a complete disaster. Company was acquired by a PE firm in June and has since paid out 0$ in commission to all Individual Contributors and Sales Orgs. Don't have Salesforce and use a clunky old CRM that breaks half the time you use it.

2.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent base and younger office. Good people.

Cons

Not one AE hit quota in FY23. The top earning AE finished just over 50% of quota. Everyone is worried about losing their job or going on a performance plan. The Chicago office particularly is struggling and it's not a lucrative place to be for a sales person.

2.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Many of the employees are very cool, intelligent, and passionate people. Even from a remote setting, it's very easy to befriend coworkers. Occasionally the company will fly everyone or specific teams to different parts of the country to conference and/or celebrate together. This is also a great place to start a career in cybersecurity and learn the industry. The product is great and unique on the market. Benefits are solid, completely paid for by the company.

Cons

Seems like leadership takes a 'hire then fire' approach and brings on many sales reps at a time, then fires half of them 6-12 months later. If you have a few bad months, expect a PIP then an exit. There's also a lot of persistent operational barriers to being successful (terrible in-house CRM, reps hoarding accounts) that make this job way more frustrating than it needs to be. It's almost a requirement to work 2-4 extra hours each day if you want to hit targets, and very few reps are even coming close to the marketed OTE. Also it's worth mentioning they've made major cutbacks on company events, meaning culture is declining fast.

Viewing 103 - 105 of 1,318 Reviews

Glassdoor has 1,382 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.