Darktrace reviews

3.2

44% would recommend to a friend

(1,318 total reviews)
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Jill Popelka

66% approve of CEO

43% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

There are zero pros to working this scam of a company.

Cons

If you value a healthy work life balance, and your mental heath, then absolutely avoid this place, it is not worth it. Toxic, toxic work culture rife with gossip. Every "manager" micromanages your day to day with endless meetings, listening to all of your phone conversations, and day to day activities. They do this to ultimately enable them to micromanage you out of your job. They are not there to critique you or constructively build you up in your position. They are there to threaten and berate you until you either quit or placed on a performance improvement plan. The average tenure is <6mos or even less, why? People leave jobs because of bad management. The directors, are junior without any real management experience, and everyone on the salesfloor is either new or on their way out. The tech stack, subpar and non effective. Let's discuss pay. If you think you're going to collect a commission check, forget about it, 90% of all reps don't hit quota, and if you think you'll float along surviving on your base salary alone, they'll make sure your managed out with unrealistic high quotas before hand. Closed a deal? Wait a year to collect commissions, if you're luckily still there, most aren't. Think of having a handful of accounts and you're constantly justifying productivity day to day and calling your customers back to back? This place is the epitome of fake productivity and fake work until you have just enough experience on your resume to escape the madness. If you're looking for experience, avoid this place, there are better healthier companies that strive to make you better, not tear you down and throw you out the door like trash and move on the next victim. If you're experienced, think twice. I've seen countless experienced reps leave once they experience the dissary, unprofessional management, and lack of communication. You can do 10x better just about anywhere better than this place. The "higher" base salary doesn't justify itself if most are gone before year 1, let that sink in.

1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Usually bagels once a week. EPIC gossip because of the toxic culture.

Cons

The job is not Customer Success, it is used car salesman/ assistant AE/ con artist. Your clients will call you asking for help and your only job is to tell them the product works great and they should buy more products. Also, prepare for 10+ internal meetings a week for ultimate micromanaging and time wasting. I left a great job because of the potential commissions I would make but they gave me a fraction of the accounts I was supposed to have but didn't change the metrics so it was impossible to hit the numbers. I was told I would have around 40 accounts. After 8 months the most I had was 15. The KPIs were for 40 accounts still so we made zero commission. One guy on my team spent months on an upsell and his commission was $6 which they only pay you half of it when you close the deal and have to wait a year for the other half.

2.0
May 10, 2023

Ups and downs

Recommend
CEO approval
Business Outlook

Pros

Base pay is solid. Product is cool and transformative. Running the entire sales cycle sheds light on real-world business problems and exposure to C-Level/Executive interaction and problem solving.

Cons

Product is niche and not priced properly in the market (At least for SMB); Consistently lose business to security vendors that cover one part of the digital estate and are cheaper. Constant surveillance of your day to day work, as management can listen in on your calls along with other metrics to be held against you. Enormous marketing budget sucks up any contest/SPIF opportunities. While turnover is commonplace in tech sales, 90% of my new hire class had left within 9 months of me starting.

Viewing 106 - 108 of 1,318 Reviews

Glassdoor has 1,382 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.