Darktrace reviews

3.2

44% would recommend to a friend

(1,318 total reviews)
avatar

Jill Popelka

66% approve of CEO

43% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers. Decent office location. Occasional lunch paid-for. Paid-for healthcare/vision/dental. Zero out of pocket costs for those.

Cons

Turnover is high across the organization in the US for good reason. I watched many people "nope" their way out within their first week. You'll find yourself often needing refreshers on who still works here to hand warm leads to. Meeting payout is granted/denied by an AE based on how their conversation went. Lots of in-fighting about opportunities. Product/industry training is severely lacking. The job is to sell to people with multiple degrees and years of experience in the field. They can all talk circles around you with how little training Darktrace provides. Not even a cubicle to yourself. "Open office" space so you're hearing/seeing your coworkers on the phone constantly. Managers turn you into data points on a spreadsheet. Lacking in the racial diversity department

3.0
Jan 9, 2023

Great Product, Bad Company

Recommend
CEO approval
Business Outlook

Pros

Great product and a very interesting space.

Cons

Below market pay. Most of the company executives are in the UK and I felt like they didn't understand the high tech US markets. We have a lot of low/mid level leadership in the US and I could feel the gap.

3.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Great training. Great team members.

Cons

It's an expensive product that begins with a cold call and comes with a long sales process (30 days minimum before we even present a contract), which equals to 99.9999% failure. Flakey leads and EXTREME MICRO-MANAGING. They track your every click and monitor the activity you put in. It's pure luck if you find a company that would want to do even a free trial. The training focuses on the technology, but not enough on what you'll be doing 99% of the time: cold calling.

Viewing 109 - 111 of 1,318 Reviews

Glassdoor has 1,382 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.