-The Executive and Sr. Leadership is ill equipped to lead at that level. They are reactionary, they are inexperienced, make poor investments, etc...
-I don't think they even know how to assess performance.
-Their strategic vision is changes with the wind.
-Their communication is virtually non-existent.
-They'll role out company wide initiatives or software implementation with almost no communication or training.
-They "talk a good game" but their actions tell the real story.
-Turnover has run rampant and it is a direct reflection of poor leadership, poor culture, poor investments, lack of understanding etc... etc.. and it all boils down to inexperience, immature, country club style leadership.
-I would not recommend you come to work here if you have any other opportunities. If you have nowhere else to go, they will run you through a brutal training program, ran by a drill sergeant manager that is the epitome of "if you can't do, than teach". But the problem there is commissions are bad and they make the training exorbitantly hard by not letting you use any real recruiting resources. But you can get your 12-18 months and upgrade out if you make it.