DeVry University reviews

4.3

82% would recommend to a friend

(1,424 total reviews)
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Elise Awwad

86% approve of CEO

85% positive business outlook

DeVry University has an employee rating of 4.3 out of 5 stars, based on 1,424 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DeVry University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Mar 10, 2023

Only concerned about making money...

Recommend
CEO approval
Business Outlook

Pros

Faculty cares about student success

Cons

Faculty Chairs and Faculty Managers pressure Professors and Vising Professors to cater to students and give passing grades even if they do not put in the work. All they look at is stats, how many students are passing vs failing and if even a few students have failing grades they immediately begin pressuring Professors and asking why the students are failing. This is college, and Professors should not be babysitters. They are more concerned with keeping students happy so they do not withdraw so they make that money. If any Professors pressure back or question them, they are retaliated against and do not get courses offered to teach. I have been teaching at DeVry for 13 years, developed several of the courses still being taught today, then I was transferred to a new group where the Facutly Chair is obsessed with power and authority and continues to pressure me to give passing grades to students who refuse to put in the effort and I refuse to do this as it will not prepare the students for the real-world after graduation, so now he has not approved any courses for me to teach for 11 months now. I have reported him to Human Resources, had meetings but nothing changed. Students might as well be handing over some money and buying a diploma/degree like a fake diploma/degree mill.

2.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

- 100% remote position - Colleagues are wonderful and management is extremely supportive - Training process was great and really helped me feel prepared to start - This is a great stepping stone position if you want experience within higher education. The position itself does not seem like a long term one and can lead to burnout quickly.

Cons

- This is 100000% a call center position. While you're working with students and advising, you have a set number of hours to be on "inbounds" which is essentially working a call center. There is scheduled "outbound" times which you are reaching out to your caseload of students. Most students don't answer which is leaving the same voicemail and text message over and over again. Students start to become extremely annoyed with you and in some cases, don't move forward with the process. Meetings are constantly cancelled because of the calls in que and the constant need to answer those calls. You just feel like you're on the phone for 8 hours a day. - Work life balance is non-existent. There isn't much flexibility with your schedule. When you start, you are required to work three days until 8pm CST and the other two until 6pm CST (one of which is Friday - which is frustrating because most other departments are off at 4:30pm CST on Fridays). - If you are working with NEW students, you are mainly helping them with their finances rather than academic support. Financial aid can be difficult so if you don't want to work with it, the new side may not be right for you. - The training team is great but they are constantly rolling out new initiatives while only providing 30 minutes to an hour to review. It becomes hared to keep up with the constant changes. - The pay and benefits are fine. I think individuals within this role deserve to make more than they do.

2.0
Sep 26, 2017

Like Being on the Titanic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is supportive of flexible working hours and locations. Fair benefits and 401k.

Cons

The company is in a downward spiral, with constant layoffs and closings, encompassing the last 6 years. Executive leadership is no longer concerned with the concerns of individual employees or teams. Employees kept in the dark over approval of business plans, compensation, annual goals and incentives.

Viewing 19 - 21 of 1,424 Reviews

Glassdoor has 1,509 DeVry University reviews submitted anonymously by DeVry University employees. Read employee reviews and ratings on Glassdoor to decide if DeVry University is right for you.