Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,211 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,211 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Great flight benefits. Great for a daily workout

Cons

When I started I was 1 of maybe 20 in my city. I was hired in the middle of the merger and had to train for northwest AND delta policies. By the time I was put on the ramp Northwest policies were out. Had they used my training time to learn Delta things I would have been more trained for the position but because I wasn't I was scolded if I did not know how to do something. Also, when I was hired I was told my life partner would be able to use my domestic partner benefits since I was gay. BUT as soon as I left for a little vacation they changed it and then I HAD to pay them back for the plane ticket of hers which came out of my LAST check but not before then. NOT friendly with benefits there. Back to when I started. When I started there were around 20 other employees. A month or so into it they kept hiring and hiring because of this my hours went from 40 a week to 7. How can I pay for gas in my car to get to work, to work? They only allowed 4 full time slots to which went to who had more senority. When I began my employment I had some severe health issues which I brought to my managers attention. I was told that as long as I gave them notice of my appointments it would be approved and not marked as an unexcused absence. About 3 months into my employment I found out I had Lymphoma. I informed my manager that I would be under going surgery in a matter of weeks and needed to take it easy as the doctor had ordered(Which I had a note saying so) They (my manager AND a regional manager) told me that I could not work light duty at the ticket counter. Even though there were numerous times when someone hurt their back they would allow them to do light duty at the counter until they felt better which sometimes was weeks. So my options were to either resign and POSSIBLY get my job back after surgery or suck it up and risk my life to work for them. Obviously I chose my life for me and my son over their selfish needs. What really makes me mad about this, is when I went and had surgery I was told I was a very close call. I was on the verge of having Stage 3 Lymphoma which would put me in the survival rate of 55%. 75% if surgery was successful and if Chemo worked. I was treated so horribly I would spit in their face if I saw them again. They were more worried about them then my life.

1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Merit employees with no experience can join the company with a sign-on bonus and decent pay.

Cons

Legacy Delta employees that worked their way up from the frontline are payed very poorly. Legacy Delta employees are payed much less than their Legacy NW counterparts. Non-Rev travel is extremely limited due to high load factors and dynamic fleet strategies. Previous management convinced the workers that got them through downsizing, reorg, and bankruptcy, would be well taken care of and would be the leaders in the new company. New management took over, and none of this ever happended.

3.0
Aug 10, 2010

Turmoil Continues After Merger

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large size provides many potential opportunities for career development. Global reach also creates unique roles. ATL headquarters campus is a decent place to work.

Cons

Merger turmoil will continue to create problems well into the future. Delta culture is to give the appearance of being pleasant while hiding actual opinions about newcomers (ex-NWA). Lots of phony southern hospitality.

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