Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,200 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Jul 17, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits and the people. I am able to fly all over the world for free, throughout the Delta route system, which is great because I have family in three different countries. This alone is a very tangible benefit.

Cons

It's a 24/7, 365 operation and things don't always go well, due to weather or other factors. You are expected to be available at all times of the day and night and only a few holidays are paid.

4.0
Jul 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The flight benefits. The management that, against all odds, defeated a hostile takeover by US Airways and that defeated a flight attendant union after just emerging from bankruptcy. The senior management, although it hasn't been perfect in the past, really have the employees and stockholders' best interests - that's a tough job. The people at Delta are amazing - yes, you may have a bitchy agent or flight attendant but by-an-large, the employees of Delta are the best in the industry. And we have beat all odds are, next to Southwest, are currently the most financially sound airline in the US.

Cons

The costs of operating a business like an airlines - union fees, fuel costs, whims of world governments. The negative press the airlines receive is unjustified. Many people gripe about airlines today when much of what happens is beyond the control of the airline - TSA, Homeland Security, OPEC. It's very frustrating to remain positive when confronted with all of this. Delta in the past was never a leader and although we are trying to lead in certain parts of the industry, we still remain a follower - not the most innovative. We tend to play it safe which is not always the best solution.

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