Is Devoted Health a good company to work for?

Devoted Health has an overall rating of 3.7 out of 5, based on over 533 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 64% of employees would recommend working at Devoted Health to a friend and 68% have a positive outlook for the business. The best reviews about Devoted Health have been left by employees working as Senior Manager , Manager and Nurse Practitioner .

Does Devoted Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Devoted Health employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Devoted Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Devoted Health?

64% of Devoted Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Devoted Health 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Devoted Health?

Member Service Guide (48) , Nurse Practitioner (18) , Member Outreach Specialist (14) , Member Service Representative (13) , Manager (12) , Senior Manager (10) , Pharmacy Technician (8) , Community OUtreach Specialist (7) , Telesales Agent (7) , Certified Pharmacy Technician (6) , Director (6) , Guide (6) , RN Case Manager (6) , Broker Manager (5) , Operations Manager (5)

What are the pros of working at Devoted Health according to real employee reviews?

"Great benefits and fast" ((in 59 reviews)); "This company had a great culture for the technical support team that I was apart of." ((in 46 reviews)); "Good pay, pto, and remote" ((in 31 reviews)); "Great people to work with that are friendly" ((in 31 reviews)); "Good work life balance" ((in 22 reviews))

What are the cons of working at Devoted Health according to real employee reviews?

"My manager was a gossip and spoke unkindly about my coworkers to me." ((in 10 reviews)); "Amy the supervisor was always sarcastic and left early on many occasions" ((in 10 reviews)); "Nepotism is rampant." ((in 8 reviews)); "micromanagement, metrics poor leadership, bad training" ((in 8 reviews)); "The favoritism within the sales department is insane." ((in 7 reviews))

What are employees saying about Devoted Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Devoted Health layoffs and their outlook for job security at Devoted Health in 2026.

What are the top reviewed Devoted Health locations?

Waltham , Boston , New Gloucester , Houston , Tampa , Phoenix , San Antonio , Cleveland , Orlando , Texas City , Miami , Florida City , Jacksonville , New York , Dallas , Pembroke Pines , Atlanta , Portland , Honolulu , San Diego , Denver , Chicago , Arizona City , Charlotte , Raleigh , Austin , Fort Worth , Los Angeles , Greenville , Remote

Devoted Health reviews

3.7

64% would recommend to a friend

(517 total reviews)

Ed Park

84% approve of CEO

68% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.6

Senior management

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

517 reviews

1.0

Nov 8, 2025

I knew it was too go to be true

Member service representative ii

Recommend

CEO approval

Business Outlook

Pros

I see now that I’m not the only one experiencing this. At first, I thought highly of Devoted — everything seemed great in the beginning. But it didn’t take long before things changed. I now have a supervisor who is extremely unprofessional. She displayed her witchcraft spell books to the team, openly brags about how detailed the sex novels she reads are, and uses profanity during one-on-one meetings. This type of behavior is completely inappropriate for a professional setting and creates a very uncomfortable environment. I truly loved working for Devoted at first, but the leadership is disappointing. I regret leaving my previous job for this one. I did better in Telesales than I do now in Member Services. As a Tier 2 employee, I’ve been given more and more responsibilities with no additional pay. The starting pay sounds great, but the deeper you go, the more the company starts to feel like a complete letdown.

Cons

Starting pay is very good.

Devoted Health Response

7mo

Thank you for taking the time to share your feedback. We are sorry to hear that you have had a negative experience within your current team. Devoted takes pride in offering a supportive, professional and encouraging environment for team members to thrive. Please reach out if you would like to continue the conversation.

2.0

Oct 30, 2025

Do not work here

Rn case manager

Recommend

CEO approval

Business Outlook

Pros

Cheap/ free health benefits Paid maternity leave

Cons

Severe micromanaging Unrealistic metrics Horrible leadership

1.0

Apr 26, 2025

Avoid this place

Software engineering

Recommend

CEO approval

Business Outlook

Pros

You learn how to backstab people. This place is pretty good at it.

Cons

People always act nice during interviews, tricking you into thinking it’s a great place to work. Once you're in, you're cooked. Backstabbing, no support, endless piles of work — all while they smile and tell you to "make sure you don't work too late." My mental and physical health both took a massive hit while I was there. Honestly, I'm glad I jumped ship when I did — if I hadn't, I might literally be insane by now.

Devoted Health Response

1y

Hi there, Thank you for taking the time to share your perspective and experience with us. We’re sorry to hear the majority of your experience has not been positive and appreciate you taking the time to leave us some feedback. We are committed to fostering a supportive and positive workplace, and we are always working on initiatives to improve communication, workload management, and overall employee well-being. We appreciate you bringing your concerns to our attention. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out talent@devoted.com. Thanks again, Talent @ Devoted Health

Viewing 73 - 75 of 517 Reviews

Jobs at Devoted Health

Business Applications Manager

Member Flex Guide, Bilingual/Spanish

Devoted Health

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