Devoted Health reviews

As the company grew rapidly, the culture began to change. Metrics have always been a focus, which is understandable in a performance-driven environment, but the emphasis increasingly shifted toward tracking activity and “effort” rather than measuring meaningful outcomes. Smaller assignments that once would have been handled with flexibility began to receive disproportionate attention, creating an environment that often felt more micromanaged than empowered. At the same time, accountability did not always appear to be applied consistently across leadership levels, which can be frustrating for teams that are being held to strict standards themselves. Frequent performance framework changes and constant iterations also created confusion and fatigue on the ground. In several cases, supervisor turnover concentrated under the same leadership should have been treated as a signal worth examining. Overall morale in parts of the organization has noticeably declined compared to earlier years.

Top leadership wants you to believe this is a family business, and that they treat everyone like family. But at the end of the day, it's just another corporation focused on growth and profits. They want to extract as much from their people as possible. They don't care if people burn out, and they don't offer any support when teams are overworked (which they constantly are).