Devoted Health reviews

3.7

64% would recommend to a friend

(517 total reviews)
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Ed Park

84% approve of CEO

68% positive business outlook

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

517 reviews
2.0
Oct 8, 2025

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pto bank and cheap insurance - though the insurance used to be free

Cons

This company is being driven into the ground. An absolute joke. No decisions they make are to benefit the members or employees. Everything is metrics and profit and upper management has straight up said “deal with it, you’re lucky to work from home.” The work from home part isn’t even worth it. Do not fall for their fake kindness.

2.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work from home opportunity Independence Support from team & supervisors Pay

Cons

Massive lay offs Say they value you but they really don’t Will say they care about their employees but at the end of the day they’re just like all the other company’s, you are discardable. They say they want you to care for the member & do anything to help them, yet all they care about is how many calls you take & your stats. During busy season calls will be back to back to back with not even a second in between. They give advancement opportunities to the ones who deserve it least, management tends to favorite those who are ‘ass-kissers’

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Devoted Health Response
8mo
Thank you for taking the time to share your perspective and experience with us as a Member Service Representative. We’re happy to hear that you’ve enjoyed the ability to work remotely with us, but we’re sorry to hear the majority of your experience has not been positive and appreciate you taking the time to leave us some feedback. The reduction in force earlier this year was hard on all of us. Devoted offered generous severance packages to those who were affected. If you would like to continue the conversation please reach out to Mmulcahy@devoted.com or Tmayes@devoted.com
1.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

You're working remotely, stipend for internet, tech provided.

Cons

Retaliation, backlash, retribution by leadership and management. HR (The "People" Team) is not there for your interest...at all! Leadership micromanages everything you do. There are no employee relations representatives to help support you if you need help or want to contest any write-ups or warnings. There is NO SAFE SPACE for you to share any concerns without retaliation. You're guilty until proven innocent and will be terminated if you "rock the boat" or highlight inequities. Leadership is "never wrong" and will never apologize for their failure to follow through. Your supervisors tell you to "ask questions" but in reality, when you do, they use that as insubordination or lack of role competency against you. You're constantly asked to complete "anonymous" surveys that do absolutely NOTHING when it comes to the toxic work environment. Once you're on their radar, its a constant barrage of punitive action against you. Surveys are not anonymous - a supervisor within Devoted shared with a team member that leadership can see who responds and what their responses are. One supervisor on one team can do something COMPLETELY different than another supervisor on another team when it comes to workplace policies. THERE IS NO CONSISTENCY AT ALL! The employees need to create a UNION and fast because there is no one to stand up for those not in a leadership or management roles. It's basically survival of the quietest, meek and mild.

Viewing 91 - 93 of 517 Reviews

Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.