Devoted Health reviews

3.7

64% would recommend to a friend

(517 total reviews)
avatar

Ed Park

84% approve of CEO

68% positive business outlook

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

517 reviews
2.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great benefits

Cons

Metric based performance standards, high stress

avatar
Devoted Health Response
1mo
Hi there, Thank you for taking the time to share your perspective and experience with us as a Transition of Care RN. We're glad to hear that remote work and our benefits have been a positive part of your experience, but we're sorry to learn that the performance standards and stress levels have weighed heavily on your time here. Metric-based performance standards in healthcare are something we think carefully about. In a clinical setting, they exist to ensure our members are receiving consistent, high-quality care. We recognize that there's an important difference between standards that drive great outcomes and ones that feel unsustainable. Feedback like yours is something we take seriously as we continue to evaluate how we structure performance expectations for our clinical teams. While it's our mission to make sure that our members are cared for and treated like family, it's also our mission to make sure we're reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you'd like to continue the conversation, please reach out to us at nikki.york@devoted.com. Thanks again, Nikki York Senior Manager, Case Management - TOC
3.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers Good pay (OT and 2x pay on holidays) Health insurance is good Work remote Internships and growth opportunities

Cons

Policies way too strict Extremely by the book CEO’s/upper management act like robots If you have anything going on in your personal life they will not care

2.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission-driven company with smart, motivated people. There is a lot of opportunity to learn and get exposure to different parts of the business.

Cons

Devoted presents itself as mission-driven and people-centered, but in some roles the day-to-day experience does not reflect that. Micromanagement can be intense, autonomy is limited, and employees are often expected to perform under heavy scrutiny without the trust or support needed to do their jobs well. Training is often inadequate, especially given how frequently people are shifted into new responsibilities or entirely different roles. There is an ongoing expectation to adapt instantly, with little onboarding, context, or realistic ramp-up time. Instead of developing real expertise, employees can end up constantly trying to keep up. Work-life balance can also be a challenge. The combination of shifting expectations, unclear ownership, limited training, and high oversight creates a work environment that is mentally exhausting and difficult to sustain. Career growth feels uneven. The framework appears to benefit those who joined earlier and had time to grow with the company, while newer employees face a less transparent and more difficult path to advancement. Progression can feel more tied to timing and visibility than to demonstrated performance. There can also be a disconnect between the company’s stated values and how work is actually managed. Some teams operate in a way that feels reactive and overly controlled, with limited space for strategic thinking or innovation. Finally, recognition and credit for work can be inconsistent. In some cases, ideas and contributions are not clearly attributed, which can be frustrating and discouraging for employees who are actively trying to contribute and innovate.

avatar
Devoted Health Response
1mo
Hi there, Thank you for taking the time to share a thorough and thoughtful perspective as a Clinical Associate. We genuinely appreciate that you've remained committed to our mission and that you've taken the time to articulate your experience in such detail — this kind of feedback is exactly what helps us grow as an organization. We hear you on several fronts. The themes you've raised are all things we're actively working to address as we scale. Like any company in a period of meaningful growth, we're continuously working to ensure that our internal structures and support systems evolve alongside the pace of our work. Growth of this speed and scale brings real opportunity — and real complexity — and we are committed to making sure our teams feel supported through both. While it's our mission to make sure that our members are cared for and treated like family, it's also our mission to make sure we're reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you directly. If you'd like to continue the conversation, please reach out to Mary Ortega at mortega@devoted.com. Thanks again, Mary Ortega Associate Director, Clinical Associate
Viewing 13 - 15 of 517 Reviews

Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.