DigiCert reviews

4.3

82% would recommend to a friend

(473 total reviews)
avatar

Amit Sinha

84% approve of CEO

82% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 473 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

473 reviews
5.0
Apr 4, 2023

Great Company!

Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment. lunches and swag. Great mentors!

Cons

Some teams are spread out across time zones so it is difficult to meet up with coworkers more than once a year.

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DigiCert Response
3y
Dear current DigiCert employee, Thank you for taking the time to share feedback with us of your experience as a partner relations specialist. In your years at DigiCert, you have probably seen some changes and we hope they are for the better. We are pleased that you would recommend the company and approve of leadership. Although you did not approve or disapprove of our business outlook, we want to assure you that our leaders are working hard to ensure the company grows thoughtfully and responsibly. We appreciate your feedback about teams spread across the globe. We are looking at ways to create more community within the organization across regions. We invite you to share any suggestions you may have. DigiCert People Team
4.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work Interesting subjects Kind team members

Cons

The scope knowledge needed is very big. Customers sometimes have unrealistic expectations of what we can assist with.

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DigiCert Response
3y
Dear current DigiCert employee, Thank you so much for sharing your feedback on your experience at DigiCert. As a technical support analyst for the company, we know you work hard and contribute to our company’s success, so we appreciate your insights into good areas and areas with growth opportunities. Thank you for recommending DigiCert. We have put a lot of effort into offering competitive compensation and benefits as well as a positive work environment. Also, thank you for acknowledging the remote work environment, interesting subjects to work on and kind team members. We understand your feedback on the scope of knowledge needed and expectations from customers. We are obsessed with our customers and their needs, so we appreciate feedback that can help us improve services we provide. We also note your advice to management regarding remote work. We try to be sensitive to the needs of employees which is why we try to ensure any time that employees must be in the office is purposeful and productive. We will continue to monitor feedback from employees like you as we offer remote and hybrid opportunities moving forward. DigiCert People Team
5.0
Mar 16, 2023

So much potential!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Huge customer base - Technology/Products - Changes being made are the right changes for growth - CEO

Cons

- Lots of changes and everyone is trying to adapt (org changes, messaging, teams, processes, etc.) - "Old way" of doing things could get in the way of progress. There a lot of long tenured people at the company that may not be able to adapt to the change. This includes messaging pitch (from product to use cases/pain points), actual prospecting, how we go to market, team structures and how everyone works together, getting rid of red tape, the need for processes to streamline and make more time for quality work vs busy work.

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DigiCert Response
3y
Dear current DigiCert employee, First, thank you! We appreciate how you have taken the time to provide thoughtful, insightful and thorough feedback about the organization that helps us understand our strengths and growth areas. Second, we are heartened that you give the company five stars and recommend it as well as approve of the CEO and business outlook. We also love that you appreciate the changes our CEO has been making to grow the company. Our leadership is working hard to grow wisely, and we are glad you recognize the efforts. We note your message on the cons, including the many changes and rigidity expressed by some to those and other changes. It can be difficult to adapt, but we are providing leaders and employees with training and tools to support them throughout changes. We are also striving for Amazing Innovation, Relentless Execution and Exceptional Collaboration (three of our four Culture Drivers) to not only improve how we do things but how we support our customers. You bring up a great point about spotlighting customers, and we will look into how we can do more of this. If you have any other suggestions, please don’t hesitate to reach out to us and let us know. DigiCert People Team
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Glassdoor has 499 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.