Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.3 out of 5, based on over 472 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 56% of employees would recommend working at Digital Federal Credit Union to a friend and 49% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

56% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 81 reviews)); "Great people and friendly with everyone" ((in 22 reviews)); "Good work life balance" ((in 14 reviews)); "Free food Friday" ((in 12 reviews)); "Yearly Bonus and Pay structure" ((in 10 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 28 reviews)); "Awful upper management, rude co" ((in 13 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 11 reviews)); "Salary is low." ((in 8 reviews)); "Senior management is overpaid, while the employees doing all the work are underpaid." ((in 5 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Orlando , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

Digital Federal Credit Union reviews

3.3

56% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

53% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews

1.0

Dec 26, 2014

Great employees, terrible management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gym, subsidized cafeteria, game room

Cons

Overworked. Mandatory overtime. Lowest pay in the industry. If's like being back in high school again. If a manager does not like you, you'll never get promoted. They'll lie to you repeatedly until you get frustrated and quit or they'll just give you the cold shoulder and stop talking to you and hope you leave.

5.0

Nov 19, 2014

Great Company-Don't Make the Mistake of Leaving

Information center specialist

Recommend

CEO approval

Business Outlook

Pros

Great work environment, great dynamic among employees. Awesome benefits. Lot's of pros working for DCU. Great management team.

Cons

Low pay compared to other banks/credit unions in the area

4.0

Oct 19, 2014

Great benefits, low salaries.

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule when needed, great work environment, products are easy to care about, benefits are great, starts w/ 3 week vacation, after 1 year tuition reimbursement, employment policies exceed employment laws to benefit the employees, advancement opportunities are good for those who qualify, possible 10% salary bonus every year

Cons

Pay is below average, especially considering how large a credit union they are, education costs have gone up but reimbursement has not. I went form paying $10 out of pocket to $150 per class.

Viewing 400 - 402 of 427 Reviews

Jobs at Digital Federal Credit Union

Information Center Member Service Specialist I, Full-Time, Remote (MA, NH only) $20.50/hour

Director, Quality & Engineering Enablement, Hybrid, Marlborough/Chelmsford, MA, San Jose/Rocklin, CA and Hillsboro, OR

Senior Service Delivery Specialist - Readiness, Marlboro/Chelmsford, MA or Hillsboro, OR, Hybrid, Full-Time

Teller, Leominster, Full-Time, Onsite

ACH Bill Pay Team Member I, Chelmsford/Marlborough, MA, Full-Time, Hybrid