Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.3 out of 5, based on over 471 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 56% of employees would recommend working at Digital Federal Credit Union to a friend and 49% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

56% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 81 reviews)); "Great people and friendly with everyone" ((in 22 reviews)); "Good work life balance" ((in 14 reviews)); "Free food Friday" ((in 12 reviews)); "Yearly Bonus and Pay structure" ((in 10 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 28 reviews)); "Awful upper management, rude co" ((in 13 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 11 reviews)); "Salary is low." ((in 8 reviews)); "Senior management is overpaid, while the employees doing all the work are underpaid." ((in 5 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Orlando , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

Digital Federal Credit Union reviews

3.3

56% would recommend to a friend

(426 total reviews)

Shruti Miyashiro

53% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

426 reviews

5.0

Feb 20, 2015

awesome company

Consumer loan specialist

Recommend

CEO approval

Business Outlook

Pros

DCU is one of the best places to work because it makes banking fun and feels like home

Cons

The hours are tedious and pay isn't so great

5.0

Jan 7, 2015

Great Company with awesome benefits

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Great training tools available, lots of advancement opportunities, great pay and benefits

Cons

None that come to mind

1.0

Dec 26, 2014

Great employees, terrible management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gym, subsidized cafeteria, game room

Cons

Overworked. Mandatory overtime. Lowest pay in the industry. If's like being back in high school again. If a manager does not like you, you'll never get promoted. They'll lie to you repeatedly until you get frustrated and quit or they'll just give you the cold shoulder and stop talking to you and hope you leave.

Viewing 397 - 399 of 426 Reviews

Jobs at Digital Federal Credit Union

Information Center Member Service Specialist I, Full-Time, Remote (MA, NH only) $20.50/hour

ACH Bill Pay Team Member I, Chelmsford/Marlborough, MA, Full-Time, Hybrid

Senior Service Delivery Specialist - Readiness, Marlboro/Chelmsford, MA or Hillsboro, OR, Hybrid, Full-Time

Senior Asset Liability Management Analyst, Marlboro or Chelmsford, MA, Hybrid, Full-Time

Senior Credit Risk Management Analyst, Chelmsford, MA or Hillsboro, OR, Hybrid Full-Time