Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews
1.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Only pro I can think of is the ability to work from home, which is available with every SaaS company now, so not much of a perk.

Cons

*Generally low morale. *Compensation plans change as often as the currency value of a Third World country. *Acquisition of random companies that are never integrated in any meaningful way, leading to disparate business lines and no cohesive product, despite attempts at branding it a platform. *Company has turned woke, so everything is focused on race and gender now. To make matters worse, this is being pushed from the top, but in a most disingenuous fashion, so everyone can see right through it. Unfortunately many feign caring about this, which only compounds the ridiculousness of it. *Firing of employees who allegedly mattered clearly shows that the business can't sell externally whatever it's trying to sell internally. *Support, which used to be the best in the industry, is now a standard-issue, outsourced pedestrian experience.

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Diligent Response
4y
Thank you for sharing this feedback. We do appreciate how much change there has been at Diligent recently, including strategic acquisitions we’ve undertaken to help us achieve our leadership position in governance, risk, compliance, and ESG. We’re very focused on integrating our solutions and teams as seamlessly as possible so that we can bring to market a unified platform for our clients. Any complex integration process can present inherent challenges, but we’re laser focused on continuously improving wherever we can to get things right as best we can. Our clients’ needs always come first and have been the main driver of our ongoing efforts to transform our business. The changes we have and continue to make have been in direct response to their feedback on how we can better serve and support them. We know that hasn’t always been easy where there have been impacted colleagues, and we have done everything we can to meaningfully support those employees. However, we do believe that the steps we’re taking are the right ones to grow and scale our business – which benefits us all in the long-term. For all our team members, we also strive to demonstrate our appreciation with competitive total rewards packages that factor in competitive dynamics, performance and reviews, and more. We are also proud of what we’re doing to uphold ESG commitments within our own company and to protect our planet, give back, and move the needle on diversity, equity, inclusion, and intersectionality. We are sorry again to hear your perspective – we never want to feel like there is more we could have done to support any team member, and we hope that you shared your concerns with your leaders and managers while you were here. Thank you for your contributions to Diligent, and we wish you luck moving forward. - Avigail Dadone, Chief People Officer
2.0
Dec 5, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good perks such as 5 weeks annual leave - Snacks in the office - Great office location in the CBD - Budget for quarterly events

Cons

- Culture deteriorated quickly - Lots of resignations - Lots of gossiping amongst employees and feuds amongst coworkers - Several filipino colleagues banded together and had nasty gossip - HR lawyer was hired to tame staff behaviour - Bullying was common - people resigned and left out of the blue with no explanation

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Diligent Response
4y
Thank you for sharing your feedback with us. We’re glad to hear that you appreciated certain aspects of working at Diligent, including our competitive total rewards and office perks. We are sorry to hear your other feedback, and what you are describing certainly does not reflect the supportive, professional and collegial work environment we strive to build and promote each and every day. We take the concerns you have expressed seriously and would appreciate if you would consider reaching out to our anonymous HR mailbox at HRconfidential@diligent.com if you have more specifics to share. We appreciate your years of service to Diligent and wish you the best of luck moving forward. -Avigail Dadone, Chief People Officer
4.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Multicultural, good salary, cool team,

Cons

You need to work in lot of different timezone

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Diligent Response
4y
Thanks for your feedback – we’re glad to hear you’ve been enjoying your time at Diligent! We hear your feedback on having to coordinate across time zones. We’ve been focused on this for some time, and recently brought certain functional teams together in central hubs in order to help address. We’ll continue to see how and where we can improve and take action. Please feel free to reach out to your manager or to any ELT member if there’s anything we can be doing to support you better. - Avigail Dadone, Chief People Officer
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