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      Diligent

      Engaged Employer

      Diligent reviews

      3.1

      49% would recommend to a friend

      (853 total reviews)

      Brian Stafford

      53% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      2.9

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      Diligent has an employee rating of 3.1 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      853 reviews
      2.0
      Jul 30, 2025

      Companymen Galore

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ive met friends from this company that I still have to this day.

      Cons

      Managers where so numbers focused that they did not seem human. You'd think the old company man trope was exaggerated but its not.

      3.0
      Jul 28, 2025

      Not the worst, but definitely not the best

      Client manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Given the nature of their products, working at Diligent will enable you to build a robust corporate literacy. You’ll learn about things like IPOs and regulatory requirements of companies both private and public, as well as how board members and leaders at some of the most powerful firms in the world govern their organizations. If you make an effort to digest the subject matter, it could serve as a foundation of knowledge that sets you apart from others for the rest of your career.

      Cons

      What was initially a healthy culture of accountability, transparency, and a commitment to employees and customers alike has eroded thoroughly. It is my view that this is a product of Diligent’s private equity owners growing increasingly anxious to reap a return on their investment. In 2024, after a brazen attempt to raise many of our customers’ pricing by 30% fell flat on its face, it seems that leadership needed to scramble to find some other way to rejigger the balance sheet and increase profitability. Perhaps this dovetails with recent rumblings of Diligent’s majority owner looking to make an exit from their investment. In the last 18 months, members of the client relations team have since seen their variable pay (once the lion’s share of their comp) shrink dramatically. I don’t think I need to tell you that this doesn’t exactly align with the direction the cost of living is going. I raised this concern directly to global leadership multiple times and was ignored or given a canned response.

      avatar
      Diligent Response
      10mo
      Thank you for highlighting the valuable experience and knowledge gained at Diligent. We’re pleased to hear that the expertise you developed here has been a significant asset in your career. We deeply regret to hear about the concerns you raised regarding the perceived erosion of our culture and the impact of compensation changes on the client relations team. Your feedback about the changing priorities and the challenges of maintaining a long-term focus amidst ownership transitions is important. Please know that we take your advice seriously. Feedback shared on platforms like Glassdoor is regularly reviewed and provided to our leadership team to help inform ongoing discussions about our culture and workplace practices. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.
      2.0
      Jul 28, 2025

      meh

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pto is good i guess

      Cons

      the Customer Success Manager is supposed to do everything

      Viewing 109 - 111 of 853 Reviews
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      Glassdoor has 931 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.