Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
May 27, 2009
Recommend
CEO approval
Business Outlook

Pros

You get to look professional.

Cons

Stress level isn't worth the pay. Morale is very low and workers don't get along due to being stressed out over quotas and pay cuts. Managment needs to learn how to treat employees. 3 months and no weekends off.

1.0
May 19, 2009
Recommend
CEO approval
Business Outlook

Pros

I like interacting with customers and having good friends in other associates

Cons

Employees are treated like children. Their policies on absences are to strict, they do not allow for life happenings that can not be avoided. The sales goals are unreasonable and they take your pay away if you don't make your goals.They are always warning about overtime but yet they will not announce to our customers that we are closed therefore we are kept later than scheduled consistantly. No matter want you do it is never good enough. The medical Ins they offer will take your whole pay check for premiums ,come on a big company like that can't negoiate a better ins for their employees???Then they want you to go to the DR every time you are absent for every sickness,even with no Ins. otherwise it is not excused, 3 unexcused your gone!!!

5.0
May 14, 2009
Recommend
CEO approval
Business Outlook

Pros

The social aspect. You get to know other co-workers and they become like a "work-family"

Cons

You must maintain a quota of sales. People selling shoes made commission, but none of the other departments did. If you are fortunate enough to sell more expensive items such as handbags, your quota will always be up to par. Other departments struggle to make their sales goals. The training program is long and intensive. You must work in every department for training.

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Glassdoor has 8,514 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.