Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (337) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (69) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 294 reviews)); "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." ((in 218 reviews)); "There are good benefits with 401k health benefits and a 25 per cent discount in the store." ((in 195 reviews)); "STarting pay was good but quickly can change" ((in 144 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 87 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 894 reviews)); "Managers are rude and lazy" ((in 345 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 225 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 179 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 169 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.6

Culture & values

2.4

Work/Life balance

2.4

Senior management

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Jan 30, 2009

Be careful where you work!

Counter manager in cosmetics

Recommend

CEO approval

Business Outlook

Pros

You will get payed higher than Macy's and you don't work on commission.

Cons

If you don't meet you're goals whatever percentage you were under they deduct that off you're hourly pay once a year. So if the economy is slow your check gets smaller and smaller...but, If you are over you get payed that percentage over (but, with the economy the way it is this is really hard to do). And believe me they make the goal almost unreachable. They underestimated me in sales and I was so far over my goal within the first 3 months that they made me a manager so that they only had to pay me a 5% increase instead of 40%...I got screwed! They do really crappy things like that to their employees all the time just to save themselves money. I wouldn't suggest anyone to work there b/c they would have to put up with things like that.

3.0

Jan 21, 2009

Nothing has changed

Counter manager

Recommend

CEO approval

Business Outlook

Pros

If you are looking for an easy job that pays next to nothing where you can coast...."ding, ding, ding. You have just won the jackpot" and should work here. Your discount is by far the best esp when there is a really good sale you can use it in conjunction with. The people that want to be there and work are great. Cosmetics was a great place to be because we got free samples and testers of all the new products for our line to try out in order to sell them. if you work for a larger line, their education/training programs are really good.

Cons

Next to nothing pay, only off 1 weekend (Sat & Sun) per month, work every holiday no matter what, required to work store inventory, long hours where you are on your feet the entire time, and very rude/difficult customers. Healthcare coverage is so expensive you cannot afford it and there are no other options in place. Some coworkers can be extremely difficult to work with and there is very little to do about it. Very little opportunity for promotion unless you are willing to do whatever it takes to increase sales profits and gross margin over the year before, especially showing amazing increases in that years promotions and/or push items because that gets the Store and it's Manager and its regional recognition.

2.0

Jan 15, 2009

Good if you like a restricting, traditional work environment

Intern

Recommend

CEO approval

Business Outlook

Pros

Pay better than other retailers (for interns at least), they have locations everywhere so you probably wont have to pay for housing, most of the people that work there are nice.

Cons

A lot of bureaucracy and a lack of creativity, atmosphere is very grey, most people are working there because they have too and managers are working for retirement, lack of communication between regional and store managers leads to a lot of problems and confusion, overall not very challenging for a university student.

Viewing 8344 - 8346 of 8,361 Reviews

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Dillard's reviews

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Be careful where you work!

Nothing has changed

Good if you like a restricting, traditional work environment

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