Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jan 4, 2010
Recommend
CEO approval
Business Outlook

Pros

A lot of loyal customers who are constantly returning. You build good relationships with customers and call them using your C@D.

Cons

It does get really repetitive after about six months, not a lot of change. Always markdowns, opening new stock boxes, and constantly doing floor moves.

3.0
Dec 29, 2009
Recommend
CEO approval
Business Outlook

Pros

The merchandise selection is great and the end of the month extra percent off brings in alot of customers.

Cons

The employees have a Sales Per Hour quota and if they are not making thier SPH at review time, the pay will be cut.

1.0
Nov 25, 2009

Dillards Mistreats Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is more than minimum wage. very loyal customers, 25% employee discount, hours arent too early and not too late, and you gain experience in working the registers, merchandising, and selling.

Cons

Store management is awful. They don't care about their employees, just themselves and what benefits they'll get out of it. Its all about money with them, but in order to keep associates, you gotta treat them well, not like trash.

Viewing 8353 - 8355 of 8,361 Reviews

Glassdoor has 8,514 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.