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      Dnata

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      Dnata reviews

      3.1

      55% would recommend to a friend

      (1,282 total reviews)
      avatar

      Ahmed bin Saeed Al Maktoum

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Work/Life balance

      2.5

      Senior management

      Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jan 14, 2019

      Unbalanced Workforce

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Managers very respectful and helpful Are willing to accomdate your schedule Training is decent

      Cons

      Cons: Pay isin't enough No real benefits May or may not have to work on holidays Aircraft planes have terrible function Coworkers: Very unprofessional, very rude, gossipy, backbiting. Do not take their jobs serious. Do not care about the customers or their concerns and just brush them off. Prefer to be in their circle of friends. Pick and choose any customer to check in.

      2.0
      Oct 15, 2017

      Lacking and misinformation

      Ramp agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      According to company ad: FT and PT available. Weekly pay, schedule swap, health benefits. Working with aircrafts (A380-800). You get some experience, for a better job later.

      Cons

      No paid training, yes it is mandatory and directly job related. 3 years until you get one week vacation, not clear what starting wage is. They dont disclose all actual job duties. No direct deposit.

      2.0
      Sep 26, 2017

      Passenger Service Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet people from all over the world, made some friends with some co workers.

      Cons

      Chaotic Scheduling and Management. No Chain of Command. Hiring unqualified staff. Friction between passenger service agents and certain airline staff. Severely disorganized.

      Viewing 4 - 6 of 1,282 Reviews
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      Glassdoor has 1,669 Dnata reviews submitted anonymously by Dnata employees. Read employee reviews and ratings on Glassdoor to decide if Dnata is right for you.