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      Dnata

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      Dnata reviews

      3.1

      54% would recommend to a friend

      (1,283 total reviews)
      avatar

      Ahmed bin Saeed Al Maktoum

      60% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      1K reviews
      1.0
      Jan 15, 2019

      Take back my last review! instability prevails

      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      some nice members of the team

      Cons

      Just a huge lack of consistency. We had a new RCEO giving us great direction. Then with no explanation she was pushed out overnight (theories are that a woman is too much for this company- especially one with a voice and new ideas). We've been struggling for years in this area and her plans were all validated by the most successful arm of our business. Most of the team (and most importantly clients-who finally saw improvements) have been really shocked by this illogical decision

      2.0
      Jan 14, 2019

      Unbalanced Workforce

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Managers very respectful and helpful Are willing to accomdate your schedule Training is decent

      Cons

      Cons: Pay isin't enough No real benefits May or may not have to work on holidays Aircraft planes have terrible function Coworkers: Very unprofessional, very rude, gossipy, backbiting. Do not take their jobs serious. Do not care about the customers or their concerns and just brush them off. Prefer to be in their circle of friends. Pick and choose any customer to check in.

      1.0
      Jan 12, 2019

      For sure not the place to be happy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Average good salary. Nice co-workers. Very good for seasonal employement at low levels.

      Cons

      Work is cahotic. Workforce is always underestimated and shifts are often crazy, expecially during summer. Morale is extremely low amongst the majority of the work force. Higher management cares only about saving money but has no interest in providing the resources needed to achieve the expectations of the customers. Company says it’s big of safety yet I can’t get a pair of gloves most days and maintenaces are often cut for money saving. They hire technicians but they do not listen to any of the suggestions they make. They give you new responsibilities and duties and do not pay anything more. There is no or very low selection when hiring.

      Viewing 1165 - 1167 of 1,283 Reviews
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      ReviewsDnata reviews

      Glassdoor has 1,670 Dnata reviews submitted anonymously by Dnata employees. Read employee reviews and ratings on Glassdoor to decide if Dnata is right for you.