Docusign Customer Success Manager reviews

4.4

95% would recommend to a friend

(27 total reviews)
avatar

Allan Thygesen

19% approve of CEO

95% positive business outlook

Manager, Customer Success employees have rated Docusign with 4.4 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have an excellent working experience there. Docusign is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

27 reviews
5.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Docusign has been an amazing place to work over the years. I have enjoyed every job I have held here.

Cons

Unfortunately, the job security at DS and other tech firms is little to none. I have gone through at least five lay-offs and three re-orgs. I have been moved from a different position without my consent which was a difficult thing to experience.

4.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Culture Lovely offices and perks

Cons

Lacking Leadership and c-suite are overseas

Viewing 1 - 3 of 27 Reviews

Glassdoor has 4,189 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.