Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
avatar

Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Mar 9, 2018

Lacking process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The snacks, the upward mobility

Cons

Lack of process, project maturity

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Docusign Response
8y
I am not sure when you left but we recently hired a VP of Talent Development who is focused on training. Hope you landed in a good spot and are enjoying your new gig.
5.0
Feb 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Team first. The roles are constantly evolving for the better. Leadership is top notch.

Cons

Lack of explination behind new initiatives. It would be nice to get the buy-in from everyone.

avatar
Docusign Response
8y
Thank you for your review.
2.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment. Good career opportunities if you are not in the support department. Some good people are there, carrying the load for everyone else that is just counting the days until the IPO so they can leave. You can learn a lot from others if you know how to spot the good ones.

Cons

Awful culture - no respect for work/life balance at all. People will be emailing you any time, including when you are on PTO, expecting a response. Bureaucracy and office politics are key here. If you are into that stuff, you will thrive. For every mentor helping you on your path there are five colleagues with a knife, plotting your demise. No one takes ownership of anything there. You can talk to ten different people before you get help if you need something from another department/team. The support department are treated like children by their managers and leadership, leading them to act the part. Pizza and ice cream are given out like training treats for dogs, when really everyone just wants an opportunity to do more than crunch tickets and be a call center robot. Good boy! For every competent colleague interaction you will have ten with checked-out employees. They internally promote primarily based on tenure, leading to a lot of people in roles they should not have. This also leads to talent walking out the door if they have any kind of sense of urgency for their career prospects. DTM will be a commodity within a few years. Not sure long term this company will survive after going public. Their customers are enterprise dinosaurs and ignorant realtors.

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Docusign Response
8y
Thank you for your feedback. Good luck at your next gig.
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Glassdoor has 4,179 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.