Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Oct 6, 2017

Honest review not curated by HR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a good place to work relative to other similar tech companies. In my experience the emphasis is on good not great. Yes, the work life balance is great. The physical location was great for me.

Cons

The pay is below market median by 10-15% in engineering, no 401k match, and no bonus. Basically you pay for that work life balance. That stock better do amazingly well one day. As a result there are lots of early career engineers and some of the more experienced folks have left.

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Docusign Response
8y
Thanks for sharing your thoughts and for working at DocuSign. We wish you the best of luck in your next position. To address some of the issues you raise: our compensation team runs extensive analytics and ensures me that DocuSign typically pays around the median. We are not aware of any group in the company that is paid 10-15% below the median for the industry. As for bonuses, all employees are eligible for our EBITDA bonus and Directors and above are on an Employee Incentive Plan (aka bonus plan). True: there is no current 401K match. This is typical for a pre-IPO company and our CEO has said that a matching 401K program is a priority post-IPO. (By the way ... we don't curate reviews. Promise.)
3.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

- Strong pride in product and reputation. - Great at hiring smart, driven people at all levels. - Shared optimism about company's future. - New CEO does regular town halls, listens to employee questions and answers genuinely.

Cons

- Departments work independently/in their best interest at times, confusing ownership of issues/problems. - Some decisions/promotions still made politically or are prematurely "promised," though it seemed to be improving before I left. - no 401k match

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Docusign Response
8y
Thank you for writing a review and the advice. We do try to support internal transfers. (I myself did this.) However, we could do better and your review is a good reminder. I will share this review with the HR Leadership to see how we can build this into our Career Development and Learning & Development plans. True there is no 401K match. That is typical for a pre-IPO company. And Dan says it is a priority of his post-IPO.
5.0
Oct 4, 2017

Awesome employer with great potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DocuSign is a great company with an outstanding solution and approach to enable clients to successfully take the digital journey together. The working atmosphere and the team were great from the very start and feels like a mixture of family and professionals working towards the same goals. There is a good work-life balance as well as great company values and culture that make even the work time pleasant. The job is challenging, but very interesting as well. The DocuSign solution is very easy to use, but gets complex when you dive into the details to find a perfect fit for the client and his use-cases. The Management ist supportive and there is an open culture, which I personally enjoy to be a part of. As DocuSign is still comparably small in EMEA, I think the growth just started and will continue and with that it will be an even greater company to work for in the future.

Cons

DocuSign needs more local teams to support growth in DACH, which are native speakers and have a deeper understanding of the clients and market environment to drive adoption and growth.

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Docusign Response
8y
Danke for the review. Glad to hear that you find the product, atmosphere, your job satisfying and the culture open. That's so important. Thank you for serving up your thoughts re building out the business in DACH. I believe this comment was also raised via the All Hands survey which we shared with Olga Kibler. So thanks!
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Glassdoor has 4,179 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.