Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
avatar

Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

- a product that everyone loves - a product that impacts lives and business - great benefits - incredible team/organization - right mix of tribal knowledge and new thinking - focusing on process improvement (things are never set in stone, always waiting to get better) - open and transparent CEO and leadership team

Cons

With fast growth: - resources are limited - inter-org struggles (goals not aligned) - processes still being built and no 401k at this point

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Docusign Response
8y
Love the point about mix of tribal knowledge and new thinking. That is so true. Scott/Dan are working on setting priorities to align resources. So stay tuned. Same for 401K matching which Dan says is possible post-IPO.
4.0
Oct 2, 2017

Great culture and brand, mediocre structure and benefits.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DocuSign overall has a great culture. In general, you can speak your mind, and even send Dan an email. DocuSign as a brand is amazing, when you tell people you work here, without fail they will tell you how much they love it.

Cons

As DocuSign is still in startup mode, there is a lot of understaffing, and quite a few departments where the leaders have outgrown the small company it was 4-5 years ago. Benefits are not yet there, though there have been promises made to ramp those up after IPO.

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Docusign Response
8y
Thank you for sharing your thoughts. Interesting thoughts on the org structure and titles. Please share that idea with your HR Business Partner and/or our new Chief People Officer, Joan Burke, who you should feel comfortable emailing as well. She is very open.
5.0
Oct 2, 2017

Market Development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team of professionals Lots of leadership opportunities Great options for mobility up and across company Increased transparency with new leadership Increased recognition with new leadership

Cons

Quick turnaround times Doesn't seem like leadership values integrity as much as they say they do

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Docusign Response
8y
Thanks for sharing your thoughts. OK -- wow, I want to know more regarding your integrity comment. Hoping you can bubble up more specifics as to where you see this lacking so we can address it. Some channels to consider: talking to your HR Business Partner, submitting a question in advance anonymously for All Hands via the pre-meeting survey we send out, making a comment in the post All Hands survey. That is something we need to address pronto.
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Glassdoor has 4,179 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.