Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,179 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Docusign to a friend and 47% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Docusign?

61% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (444) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (42) , Manager (36) , Account Manager (31) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Senior Account Executive (29)

What are the pros of working at Docusign according to real employee reviews?

"great people that although they come from different disciplines and geographies share the same goals" ((in 368 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 224 reviews)); "Good pay and package" ((in 122 reviews)); "Smart and Great Teams" ((in 121 reviews)); "Management is great and transparent." ((in 113 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor leadership and decision making" ((in 126 reviews)); "Poor communication and planning for teams" ((in 33 reviews)); "Lack of diversity and inclusion" ((in 22 reviews)); "Favoritism is high and not a lot of strategic direction." ((in 8 reviews)); "Bullying is frequent, as well as gossip behind peoples backs." ((in 5 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Los Angeles , Denver , Philadelphia , Dallas , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)

Allan Thygesen

59% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,634 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Oct 2, 2017

A great place to work

Program manager

Recommend

CEO approval

Business Outlook

Pros

Opportunities for growth within, generous vacation, snacks and free food, smart coworkers

Cons

Drama / politics / lack of resources can affect the ability to get things done quickly.

Docusign Response

8y

Thanks for sharing your thoughts. We are about to kick off planning on rigorous prioritizing which will hopefully address the resources disconnects you reference. Please make sure you weigh in in that process or bubble up the specific needs you see via your management.

5.0

Oct 2, 2017

IT Senior Business Analyst

It business analyst

Recommend

CEO approval

Business Outlook

Pros

Too many to be listed, here is a few... - Organic fruits/healthy snacks & drinks all day - Great company culture - Work with many bright individuals - Lots of learning opportunity, fast growing - Excellent work life balance (eg. allow IT employees to work from home on Fridays) - Good office location, easy commute (1 min walk from the bus terminal & 8 mins walk from the Ferry building) - Most importantly, we have a great product which everyone knows about and loves. The company has a bright future) - excellent health benefits (employee does not pay for any health insurance(dental/health/vision) premium, it's all free)

Cons

- Lack of 401 k matching - No clear process is in place for employees to request personal development/training/educational budget - It will be nice to have a job rotation program

Docusign Response

8y

Great review. Thanks for sharing so many details. Re 401K match, Dan says it is a priority post-IPO. Re training, learning & development is a big priority for our new Chief People Officer, Joan Burke. So stay tuned. I think you will see some traction on this one.

4.0

Oct 2, 2017

Been here for about 4 years.. so glad I joined this family

Adoption consultant

Recommend

CEO approval

Business Outlook

Pros

The people here are great. Everyone is working toward a common goal and we work hard to create a collaborative atmosphere. We are working on bringing a more Diverse voice into this space and continue to expand on the best ideas to help our customers win. I love that we can take time to volunteer with our favorite charitable groups. That is important to me, to have an Impact outside of DocuSign. You can tell that everyone just wants the company to succeed. You get to be part of building that success and it is exciting .

Cons

Management training is needed. Also advancement focus is needed. We are just beginning to scratch the surface of this issue and steps are being taken to make it better. No 401k Match yet.

Docusign Response

8y

Thanks. Our new Chief People Officer, Joan Burke, is very focused on management training. So expect to see changes in coming months. 401K matching is possible post-IPO per Dan's most recent comments.

Viewing 3121 - 3123 of 3,634 Reviews

Jobs at Docusign

Account Executive, Small to Medium Business

Account Executive, Small to Medium Business Install

Software Engineer, Sales

Docusign

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A great place to work

IT Senior Business Analyst

Been here for about 4 years.. so glad I joined this family

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