Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jul 25, 2017

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great location - Smart & friendly people - Growing rapidly - Great opportunities to learn & grow with the company

Cons

- As the company gets larger roles & responsibilities become more specialized - Lots of change in management

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Docusign Response
8y
Thanks for your review. Good points.
3.0
Jul 21, 2017

Very unbalanced workload - most underpaid, some overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is only existent if you happen to land on the right team. Colleagues are generally very supportive of each other (management is not). Everyone I see works hard - there are no slackers here. Snacks are pretty good. 20 days of vacation time is not bad either.

Cons

Sales operations and finance in San Francisco are understaffed and overworked. Management hears complaints, makes promises to change, but does not actually act. There is no room for career advancement and there is no time for professional development. There are too many managers for a company this size. Sometimes managers do not even have direct reports. Management rarely promotes from within. They would rather hire someone from the outside with more experience than develop their existing employees. A path to promotion is extremely unclear- criteria seems to be based on tenure and office politics rather than merit. Accounting does not believe in promotions and raises outside of the annual focal cycle, so if you may have to wait almost 2 years to be considered for promotion if you time it wrong. This policy is grossly unfair since other departments do not enforce this rule and many people in other departments get promoted outside of the annual focal. DocuSign claims to pay at the 50th percentile, but it's low for San Francisco. Since salary is so low, everyone is counting on a successful IPO to make it worth it to stay.

avatar
Docusign Response
8y
Thank you for sharing your thoughts.
5.0
Jul 18, 2017

Director

Recommend
CEO approval
Business Outlook

Pros

1. The product/service itself. DocuSign is so much more than a web site. It's a business to business platform. And also a grand unification of security, trust and signature technologies. It's flexible and powerful. 2. The people. Everyone here wants to work and is good at what they do. The people here are genuinely nice - and hard working! We hire unusually excellent people who are great fits for the DocuSign culture. We have a virtuous cycle here - experienced, mature, nice people refer more experienced, intelligent, nice people. 3. Working at a small company means you have much more opportunity, more impact, more visibility into corporate development and access to senior leadership. How often do you have regular conversations with senior vice presidents in the kitchen and hallways?

Cons

Growing pains. Having to prioritize among many important objectives. Having to live within a budget of limited resources when our ambitious and potential are so great.

avatar
Docusign Response
8y
Thank you very much for providing such detailed thoughts about your experience. I really agree with your points about product, people and access. So true. Thanks again.
Viewing 3241 - 3243 of 3,633 Reviews

Glassdoor has 4,176 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.