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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,633 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Apr 10, 2017

      Chaotic Mess

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Docusign should theoretically be a fun/cool pre-IPO start-up but they're not. The best thing about the company is the product which is obviously very recognizable and well liked but that doesn't make the workload or office environment worth it.

      Cons

      Senior management (VPs and above) are not allocating resources appropriately which is resulting in obscene amounts of work for many teams. Workload can be offset, to an extent, with compensation, but even on that front, Docusign falls well short of similarly sized companies. On top of that, lower level employees are borderline disrespected in how they are treated and communicated to. Rather than address any of the structural issues, many senior leaders simply plug their ears and tell their employees to work more. As if 10-12 hours days aren't enough. HR doesn't help matters as I witnessed numerous occasions where employee confidentiality was not respected.

      avatar
      Docusign Response
      9y
      We are sorry to hear that your experience was sub-par, and wish you the best in your next position. Most employees give us pretty high marks for work life balance but it appears your team was overloaded. I’d like to hear more. If you are open to chatting, please contact me, Michael Erisman VP of Global Human Resources, at Michael.Erisman@docusign.com.
      3.0
      Apr 9, 2017

      Good culture, old-guard decision making

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      bright young people, passionate, driven

      Cons

      Old guard is insular and plays office. Markteting is weak.

      avatar
      Docusign Response
      9y
      Thanks for taking the time to share your thoughts. Best of luck in your next position.
      5.0
      Apr 7, 2017

      Say "Yes" to DocuSign if you get a job offer!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Great product and amazing growth. DocuSign is the founder and leader in the Digital Transaction Management category. 2. Work-life balance is a reality in this company. 3. They are committed to give back to society. The company has a very active IMPACT program and encourages everyone to participate in it. 4. You get to work with smart people who are all team players. Most of the employees are nice to each other and are always ready to help. 5. Go Green! The product not just makes life easy for every customer by reducing paperwork but has a huge positive environmental impact. 6. Free food! The kitchens are always stocked with food and beverages. They also host many lunches and events in the company. 7. Free health insurance, dental insurance and VSP for every employee.You also get HRA, Travel, FSA benefits. 8. You get to work with a lot of new technologies which makes it very interesting. 9. PTO is good and you also get a day off for your Birthday. 10. DocuSign customers love the product and you will hear about it all the time. So get used to everyone talking about their experience.

      Cons

      1. It is in some ways like a startup with gaps in internal processes. Many times you need to know people from different teams to get the job done. 2. Better parental leave policy is a must. What DocuSign offers isn't competitive to what other technology companies offer. 3. No 401k matching at this time.

      avatar
      Docusign Response
      9y
      Thanks for the very detailed review. And feedback. Hopefully our new employee intranet The Hub will fill the internal process gaps you mention. We will have all company content up by July or so. Regarding career development, please reach out to your HR Business Partner. This is a priority this year and I'm sure they'd be interested in your thoughts.
      Viewing 3268 - 3270 of 3,633 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,175 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.