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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,633 total reviews)
      avatar

      Allan Thygesen

      60% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Aug 8, 2016

      Excellent Company, Exciting Product - Just keeps getting better

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, challenging, exciting culture filled with people who raise the level of play in taking on this new market. Employees are passionate about the product and the impact it has on users' lives. Work with single users to Enterprises - everyone is a potential customer. Leadership is approachable and shares strategy and direction - also very open to ideas and improvements. Employees genuinely enjoy hanging out together - in and out of the office. Market leader. People truly love our product - have people share their "DocuStories" all the time when you share where you work and what you do. Lots of opportunity for career progression and career growth.

      Cons

      Fast growing doesn't mean there aren't any speedbumps - but for the most part, I've found it to be a rather smooth ride considering how much we've grown (have been with company as it grew from ~400 to over 2,000.) The challenge of the speedbumps can be part of the fun. As for sales - we're often dealing with status quo - can be a little harder to sell into, but that changes monthly as we only continue to grow and get recognition.

      avatar
      Docusign Response
      9y
      Thanks for such a detailed review. Much appreciated. Please serve up ideas on Cowbell for internal processes that need to be improved or talk to management about your ideas.
      5.0
      Aug 8, 2016

      Team focused, empowering to employees

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for a lot of companies, but DocuSign is the first place that I've felt like they actually WANT people to stay here for a long time. They aren't trying to burn you out and then toss you aside like many tech startups. There is a proven track-record of promoting from within, investing in employees (For example - just started a masters level leadership program through the University of Washington as a free benefit to leaders within the company). Leadership is thoughtful, caring, and respectful of their employees and truly committed to seeing them succeed, and not only succeed, but be happy and fulfilled. The pay is fair and they do what they can to add perks throughout the quarter, but they're not throwing money into stupid things like bean bags and razor scooters just to make it seem like this is a cool place to work. It's just a good place to work and people want to come and give their best. Plus, it's a pre-IPO company that is poised to have a great public launch.

      Cons

      There is getting to be a bit more corporate feel (more levels of approval to get a deal done). Comes with the territory as a company gets bigger and more successful, but it does slow things down a bit.

      avatar
      Docusign Response
      9y
      Thanks for the detailed review. Stay hungry, stay focused, stay paranoid. Keep shipping.
      3.0
      Aug 8, 2016

      Mid-Level Manager

      Mid-level manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      DocuSign's greatest asset is its product. I think most of us that work here agree that we're proud to work for a company who produces such a powerful, easy to use tool. People here are fun and friendly. Lots of food. Good office locations and nice working environment.

      Cons

      As mentioned in other reviews, DocuSign's internal processes are in dire need of improvement. Although "process" comes up a lot in the hallway in frustration laced conversations but upper management is taking no action to improve them. This inaction is evidence of either a general apathy on management's part, ignorance regarding how nimble companies manage process, or a lack of executive leadership which should be clearing barriers to enable sales and administrative execution opposed to spinning around in an attempt to get through internal processes.

      avatar
      Docusign Response
      9y
      Sounds like you have some good ideas of how we can improve some internal processes. Here are a couple of ways you can turn those thoughts into action: 1) talk to your manager 2) initiative a skip level meeting with senior management 3) talk to your HR Business Partners manager 4) post on Cowbell 5) bring it up in a leadership meeting (or have your Director do this) 6) approach the person who owns the process with IDEAS of how to improve the process. (Sometimes people are stretched and haven't had time to review a process) 7) tap the thinking of Catherine Courage's group -- perhaps they can pull together a journey mapping session with key stakeholders to consider ways to improve and streamline the processes. They are doing this with our vendor approval group right now.
      Viewing 3346 - 3348 of 3,633 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.