Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Aug 8, 2016
Recommend
CEO approval
Business Outlook

Pros

- Amazing market opportunity. eSignatures are inevitable. This is the future of signing documents, coming to agreement, etc - Strong market lead. Solving eSignature problems around the world - legality, compliance, local cultural preference etc - is not easy. We are making the investments to stay ahead of the smaller players - Experienced management team. Our leaders have created and run successful public companies before. No first-timers here.

Cons

- Commoditization. We are working day and night to avoid being perceived as a Feature (versus being a Platform / Product). So far we are doing a great job - Competition. The market is hot, so competition is fierce (and growing). That's largely a positive, but we need to continue selling value to fend off the low-end market pressure we get from vendors giving away low-value eSignature offerings at low prices. This is a solve-able problem. - Change. Growing a company at this pace, with this type of unique product offering (Consumer, Enterprise, Global, etc), is tricky. Getting the right people in at the right time is a very nuanced exercise. We have had leadership changes - positive ones - but they still take time to process and adjust to. The current leadership team is settling in and doing a great job.

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Docusign Response
9y
Thanks for sharing your thoughts. Glad you are happy with the recent leadership changes.
5.0
Aug 8, 2016

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, great atmosphere and benefits! The Business is growing and it is exciting to be part of the change.

Cons

Communication can be improved between Teams and different offices

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Docusign Response
9y
Love the idea of shadowing teams. Heather Petersen is working on developing mentoring programs. Please reach out to her if you have ideas.
5.0
Aug 8, 2016
Recommend
CEO approval
Business Outlook

Pros

- The people working here are very talented, and really good at what they do. Everyone possesses the right type of energy, and is excited about coming to work. - Stable company with a revenue-flow. This company definitely feels young and exciting (characteristics you would apply to start-ups) but actually has a good product that has a huge customer base. DocuSign is industry leading and setting the standard in the E-Signature world. - Electronic desks that can move up and down. Awesome all-around for your health and alertness - Location of the office. Whether you are in Seattle, or SF, the location is pretty hard to beat. And the View in SF of the bay bridge is just breath-taking.

Cons

- Not sure why the company is cheap on the food catering. Lunch is only catered twice a week for the Product team. Why not every day, like other big reputable companies?

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Docusign Response
9y
Thanks for the review. Food, glorious food. Trust you are chatting with Robin, Ron and team about that. In the meantime, mind if we set up a meeting over lunch one day when it is catered? I hear that you can bring guests and the food does look yummy. ;-)
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Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.