Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Dec 7, 2016

Trust = Growth

Recommend
CEO approval
Business Outlook

Pros

As someone who has been a career Sales Engineer, I figured going to DocuSign would be a great experience due to the momentum of the product and the strength of their sales org. I wasn't wrong on those assumptions, but that's not really why this has been such an amazing experience. The real deal is far simpler: this is a company that only hires people it believes in. When you get started here, there isn't a lot of hand-holding in the on-boarding process, not because they're lacking the resources, but because they trust that you're going to ask questions, be a part of the team, and involve others in your work. This is a company culture that is built around growing a happy customer base by first developing happy, successful, and confident employees. What that means for SEs is that you're going to be handed responsibilities off the bat that will immediately take you to another level. This is the kind of trust that is usually developed over months or even years of repetitive discos and demos at other companies (paying dues), but here they hire on trust, and then allow you to grow into a role that might initially be bigger than what you anticipated. So if what you're looking for is something that can help you grow out of a role that is starting to become routine, and allow you to start tackling real problems that test your ingenuity and resourcefulness, and do it at a place that doesn't make you feel small or dirty when you speak with customers, then start reaching out to people here and learn more. It's not a fit for everyone, but, if it is, it's going to feel right in a way that I've never felt before in my career, and that's a tremendous feeling.

Cons

There's not much to complain about with the job, I just wish we had 401k matching. I've heard rumors it's in the works, possibly around the time or after we IPO, but there's nothing set in stone. I also wish we had a gym stipend, but that might also come down the pike in the future. I also hope we continue to partner up fast with emerging technologies. I can't complain about this because we have a very well-documented API, but we should be top of the list for other emerging and growth companies when they think of integration partners, and sometimes we don't advertise enough and the end result requires revisions. Be proactive, trust the channels, and this won't be a problem down the line.

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Docusign Response
9y
What a thoughtful review. Thank you so much for taking the time to share your thoughts.
5.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

7 out of 10 reps who were on full quota beat their number. Top reps are making over $1M. Average sales price has more than doubled. Sales leadership is very experienced and is executing on a playbook that has a strong track record for success. 80% YoY growth after 10 years in business is pretty amazing. The culture is very supportive and positive. The ROI is insane. By far the best place I have ever worked!

Cons

There is a lot of change with a company that is growing this fast. This is not a negative, but it does require adaptability and focus. There is so much opportunity to chase, so you have to really learn how focus on a few key accounts and manage your time appropriately.

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Docusign Response
10y
Thanks for sharing. Enterprise has signed on some very impressive accounts this year. Well done. It's exciting for all of us. Agree that there are amazing opportunities as well as growing pains. Focus is key in this high growth environment.
5.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Love the open and frank culture where one can experiment new ideas. The company encourages team players. This is the place where everyone helps the team be successful. Not to mention that DocuSign has a smart business strategy backed by seasoned and mature top management.

Cons

It's a extremely fast paced culture.

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Docusign Response
11y
Thank you for your review.
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