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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,633 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Apr 10, 2019

      Lack of racial diversity

      Market development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and snacks. They also provide you with Volunteer Time Off so you can get out and help the community.

      Cons

      Not many black people work at this company.

      avatar
      Docusign Response
      7y
      Thank you for weighing in in more ways than one. We'll be sure to share your viewpoint with Joan Burke and our Head of Diversity & Inclusion, Charlotte Flanagan. If you have any ideas on how we can attract a wider range of candidates, please reach out directly to Joan, Charlotte or the BOLD employee resource group. Our intent is to build an incredibly diverse team and culture.
      4.0
      Mar 13, 2019

      Great company with some "bad apple" leaders mixed in

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great culture with clean and semi-modern offices - Company continues to improve on employee offerings such as paid leave, matching 401k, and other things - Good product that customers know and love making this a safe and stable company to work for.

      Cons

      - Some "Bad Apple" leadership positions can ruin the experience for employees stuck under those individuals. - "Good ol Boy" mentality is still present where a lot of recognition and benefits are given to people based on personal relationships vs merit or earned - Diversity is so bad it's almost a joke? While it's common for people to complain these days, you can't deny that the executive leadership is almost entirely white males. Company wide events are also very heavily white. This company is primarily west coast US, which limits options. - Product teams seem a bit out-of-touch with the rest of the company, making it a frustrating place to work for customer-facing roles at times. - Recognition is typically only given tot hose with outstanding "lucky" performance via large deals won and Presidents Club style events are awarded on a "Good-ol-Boy" basis vs strict rules for attainment.

      avatar
      Docusign Response
      7y
      Thank you for taking the time to write a thoughtful review. You mention worrisome observations and we take this type of feedback seriously. I have forwarded your message to our CPO, Joan Burke and your HRBP, Molly Lambright. If you feel comfortable reaching out to either person to discuss further, I encourage you to do so.
      5.0
      Jul 17, 2018

      Exactly what I was hoping for!

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      DocuSign treats there employees like adults and I just love that. Not every company in the Bay Area does this. They are super flexible with you, if you need to work remotely for whatever reason you can. The management level here has been awesome and that's not again always the case for big companies. Transparency is key and they know how to respectfully be transparent while also helping you as individuals get to your next career goals. The benefits are amazing as you can see from the reviews. They pay 100% of medical and dental and vision, that's not heard of in most companies in the Bay Area. They stock the fridges with tasty healthy snacks, although I wish they had oatmeal like they do in Seattle (hint hint). They offer generous Maternity leave, 6 months which is honestly needed, 3 months is too short for any new mother. The overall vibe is a collaborative space and most people truly want to be here and that is what contributes to the great cultural. Our CEO Dan Springer is such a breath of fresh air! He truly cares about the employees here and you can tell because he's so open and honest. He doesn't sugar coat anything and listens. Bravo!

      Cons

      The commuter benefits (which they have) could be a little more, by an extra 20-30 dollars. The only benefit they are really missing is a gym allowance. That would be great to have! Most companies offer anything between 70-100 dollars a gym to stay active and healthy. DocuSign is so committed to a balanced work life balance so I'm surprised they don't have this perk.

      avatar
      Docusign Response
      7y
      Your review really gives people a taste of what it is like to work here. Thank you for taking the time to share these detailed thoughts.
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      ReviewsDocusign reviews

      Glassdoor has 4,175 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.