Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 6, 2013
Recommend
CEO approval
Business Outlook

Pros

some nice people, product is ok, free drinks a few free snacks

Cons

bad middle management, you are truly just a number here, paranoid management only concern is "perception" and putting on a good show for boss (example: middle managers telling salespeople to walk briskly down the halls), extreme micro-management, TINY cubes, unreasonable sales quotas, very bad comp plan, nobody making any money except for the lucky few who sell to Banks and Credit Unions and to Wealth Management - if you aren't in one of these verticals (and you won't be) this is truly a dead-end, don't pay for cell phone but want you connected 24/7, bad benefit package, don't match 401k, have managed to drain all the fun out of the workplace.

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Docusign Response
10y
Thank you for your review. Sorry it didn't work out for you here but hope you found a great job elsewhere. Since you wrote this review, we have brought in many seasoned sales executive who have retooled the way we sell. I think you'd find it a different place today.
5.0
Nov 22, 2013

Hang on for the ride!

Recommend
CEO approval
Business Outlook

Pros

I get to work with some of the smartest people i've ever met, great team environment, fun culture, fantastic product and customers love it!

Cons

Like all fast growing companies, a lot of the processes are undefined and too much of the knowledge is tribal knowledge.

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Docusign Response
10y
Thanks for your review. We are working on formalizing training and defining careers paths.
4.0
Nov 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Great product that is fun to sell and highly demanded. Amazing people to work with and a strong emphasis on company culture. Everyone from senior leadership on down to the newest DocuSign employees collaborate well together to achieve a common goal.

Cons

Onboarding and training of new employees needs improvement. This is crucial for a company that is growing as fast as DocuSign is.

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Docusign Response
10y
Thanks for your review. Since you wrote this review, we have instituted Sales bootcamp, Eng bootcamp and Custom Service on ramping. We are getting there.
Viewing 3580 - 3582 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.