Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Oct 29, 2013

A Hot Mess

Recommend
CEO approval
Business Outlook

Pros

Very good product. Good Customer Base

Cons

The title really tells the story. The product is very hot but the company is very poorly managed and poorly run. They are way overstaffed in marketing especially when they outsource so much. Product development is wasting its time on connectors that are pretty useless (Sugar, MS CRM, etc). If you join this company as an Account Executive, you're making a big mistake. 70% of the AEs are not making their numbers. The only ones that are in the financial services vertical and those "guys" have been protected for years. Look on the salaries tab on glassdoor...I assure it's very accurate. Seattle and San Francisco are not cheap cities and making that in a market where other companies will pay you much better seems stupid to go here. I was sold on how much money I was going to make a DocuSign and now realize it was a lie. Sales Management is immature and inexperienced. Everyone in Marketing is either a Director or a Manager and most of them have no direct reports. Previous reviews that use the words "Frat House" and lack of "Integrity" are accurate

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Docusign Response
10y
Thanks for your review. I think you'd find it a much different company today. Our partnerships with MSFT, Salesforce, SAP, Apple, Google as well as our API developers are driving growth. We have made great strides in enterprise sales with some sizable wins. It's very exciting -- the momentum is building. We lead with integrity and anybody who feels we don't lead with integrity can raise issues with senior management who take steps to make sure we do by getting people in line or showing them the door.
4.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Collaborative, Open Door Policy, Honest Communication, Mentors, Fun, Energetic, Growth, Future, Career Path, Tech Experience, DocuSign "Family" Culture, Work Hard Play Hard, Market Share to be gained, Endless customer base, The Next Microsoft/Google

Cons

Stretched thin management, tunnel vision growth focus, often self managed

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Docusign Response
10y
Thank you for your comments!
5.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

great people, if environment is what you are looking for you will be stretched and establish great relationships both internally and externally with clients

Cons

people cant buy fast enough, the technology of DocuSign is absolutely game changing and it is just a matter of market adoption, DocuSign is inevitable

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Docusign Response
10y
Great comments. Thanks.
Viewing 3583 - 3585 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.