Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Aug 4, 2019

Has some areas for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, driven colleagues Free snacks Fun events like happy hours and crafting Some teams really got along well and looked very happy working together

Cons

Lack of diversity and inclusion Office space crammed My team was aloof to my joining and it continued throughout the time I was there. My direct manager was great but the other members were cold and uninviting. Hard to get things done that way. Other comments were right saying it’s a frat/sorority culture. Communication between departments needs improvement; everyone is worried about their agenda and definitely has an “I” attitude. You’re either going to fit into the culture and love it or feel unwelcomed and like an outsider. Not a fan of Docusign’s pushiness for current employees to review them on Glassdoor so that they can be on top.

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Docusign Response
6y
Thank you for sharing your thoughts. We are sharing this review with HR Leadership.
3.0
Jul 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Plenty of of both intelligent and nice colleagues. Not too many underachievers, and everyone does seem to strive to do their best work. The market opportunity for the company is huge, and they're the leader in the space, just a matter of execution. Compensation is relatively competitive (but do negotiate). Starting to get some better enterprise collaboration tools, but those are still relatively immature in their implementation.

Cons

Definitely feels more like a Seattle company than a SF Bay Area company. They'll tell you that they're HQ'd in SF, but a sizable chunk (maybe even half) are still in Seattle where they started, so don't expect to work face-to-face with a lot of colleagues. Video conferencing is in its infancy here, so it makes dealing with remote folks even more difficult, especially since the rooms aren't enabled for VC and nothing is integrated. Similarly, if you're expecting large, Silicon Valley company-like perks and benefits, look elsewhere. Healthcare is decent, but really for employee-only -- definitely gets more expensive if you try to add children or a spouse. Additionally, they don't provide any kind of meals so you'll be on your own for that. Likewise, they still use PTO instead of unlimited time off, and that includes your sick days. There are no company shutdowns either so expect to have to use all of your PTO and have a full inbox waiting for you when you return. For a company as small as it is there's an incredible amount of red tape surrounding processes and technology -- to the point where it can make it very difficult to get actual business done. Definitely a squeaky wheel gets the grease/escalation culture, so be on the lookout for that.

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Docusign Response
6y
Thanks for sharing your thoughts.
5.0
Jul 24, 2018
Recommend
CEO approval
Business Outlook

Pros

+ Top-of-industry colleagues + Great work-life balance + Volunteer opportunities (we get paid time off to volunteer!!!) + Saving some trees, paper is so passé + Fun and flexible environment + Great benefits I feel like I haven't worked a day in my life since I started at DocuSign, because I truly love what I do. I have worked for many of the heavy hitters here in the PNW, including large book sellers and mobile phone companies, and DocuSign is hands down the best place I have ever been. In my mind, in many years I will retire from this company because it is just that good. If you get the chance to work here, TAKE IT.

Cons

None that are worth complaining about

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Docusign Response
7y
25+ years. Wow. That's a vote of confidence with some deep benchmark comparisons. Thanks for weighing in.
Viewing 412 - 414 of 3,634 Reviews

Glassdoor has 4,177 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.