Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

DocuSign presents a good opportunity for fresh college graduates to get their feet wet and build a thick skin for their career in sales. If you work up the sales ladder, it does develop a lot of transferable skills - cold calling, CRM experience, industry specific knowledge and experience.

Cons

Low pay - DocuSign doesn’t pay their employees nearly enough for the numbers they produce. Commission is a set number rather than based off your production and the value of the deals you set up. Rather than raising our pay and incentivizing us to continue to work harder, DocuSign offered a higher referral bonus. Growing Pains - It’s more obvious now than ever that DocuSign is trying to scale at the pace they were during COVID. Management feels the heat with large scale team changes and constant shifts in rules and teams. Linear Sales Path - Promotion is based off of time in seat and attainment. It doesn’t necessarily promote people who are great at their jobs and often times it can seem like there’s no progression in role past the first 5-6 months. Burnout is inevitable. It really depends on how you overcome it.

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Docusign Response
4y
Thank you.
4.0
Jul 12, 2021

Good products

Recommend
CEO approval
Business Outlook

Pros

DocuSign cares about our customers. It's great to work for an organization that has such strong relationships with customers and partners. The products are impactful with a short time to value

Cons

Lack of diversity at the senior leadership level (2nd, 3rd and 4th line leaders). Health benefits aren't as good as some other tech companies Seems to be a badge of honor to not take PTO

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Docusign Response
4y
Thanks. And take your PTO -- are you kidding? Dan has mentioned how important this is in several emails and Zoom calls. Ignore the naysayers. In the long run, you will perform better with some R&R. That's really good feedback about panels and including diversity. If you are comfortable doing so, I'd encourage you to reach out to Ashley Colombo or Charlotte Flanagan to discuss further.
2.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits Stable and growing business

Cons

Annual self-review asks if you are doing the work of your life, and your manager will see likely your answer before they write their review of you. Six months before fiscal end of large project, 1:1 meetings turn into beat-down sessions to induce some form of attrition and turn-over favoring younger and cheaper talent. Managers do not inspire employees.

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Docusign Response
5y
Thank you for sharing your thoughts. We will share your review with Product Development leadership.
Viewing 487 - 489 of 3,634 Reviews

Glassdoor has 4,179 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.