Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,179 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Docusign to a friend and 47% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Docusign?

61% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (444) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (42) , Manager (36) , Account Manager (31) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Senior Account Executive (29)

What are the pros of working at Docusign according to real employee reviews?

"great people that although they come from different disciplines and geographies share the same goals" ((in 368 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 224 reviews)); "Good pay and package" ((in 122 reviews)); "Smart and Great Teams" ((in 121 reviews)); "Management is great and transparent." ((in 113 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor leadership and decision making" ((in 126 reviews)); "Poor communication and planning for teams" ((in 33 reviews)); "Lack of diversity and inclusion" ((in 22 reviews)); "Favoritism is high and not a lot of strategic direction." ((in 8 reviews)); "Bullying is frequent, as well as gossip behind peoples backs." ((in 5 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Los Angeles , Denver , Philadelphia , Dallas , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)

Allan Thygesen

59% approve of CEO

47% positive business outlook

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Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Apr 22, 2021

great company- sad payouts

Account executive mid-market

Recommend

CEO approval

Business Outlook

Pros

collaborative teams, great company- socially conscious, great new leadership in place

Cons

Comp plan got SLASHED this year (2021), the pay outs used to be amazing but now it's minimal. It's getting harder and harder to get paid out comparable in the growing market. It's making it so that we're having to work harder but get paid out less

Docusign Response

5y

Thank you for your feedback. I wish we could speak more. I’ve consulted with everybody in the org who is expert on these matters and we are confused because we did not change the pay curve for FY22 and, at the same level of performance attainment %, reps will earn the same % of their target incentive pay. Historically, we have had the majority of our direct Account Executives exceed their targets, and we expect the same this year. If you feel comfortable, please reach out to Joan Burke or Loren Alhadeff because if there is an issue, they will want to hear about it.

5.0

Apr 13, 2021

High growth, high demands

Account executive

Recommend

CEO approval

Business Outlook

Pros

DocuSign has huge growth potential and has invested heavily in a path $5B in revenue. Our customers rely upon us to support core components of their business in Sales and HR. Our customers also look to us to adapt and grow into the future by improving their systems of agreement. If you like to sell solutions, this is a good spot for you. DocuSign's leadership suite is led by an empathetic and approachable CEO in Dan Springer, who is thoughtful, articulate, optimistic, and kind. DocuSign is a progressive company that values its employees, it's customers, and it ability to make an impact in the world by eliminating paper processes.

Cons

DocuSign is process heavy, and many of those processes are manual. As an AE, everything from data mining to customer support falls upon your shoulders, in addition to a monster quota and the burdens associated with inflated SaaS contracts. You'll spend a lot of time deflecting minuta in this role.

Docusign Response

5y

Thanks. We have shared your review with the CRO.

5.0

Apr 27, 2020

Great company!

Market development representative

Recommend

CEO approval

Business Outlook

Pros

Officer Perks Work/ Life Balance Awesome people Solid product

Cons

Lack of diversity, but I know they're working on 'fixing' this issue

Docusign Response

6y

Thank you so much for taking the time to write a review and list some great pros like the people, product and work/life balances. Fair point on diversity. As Dan points out, we have some work to do here but it is a focus of his and Joan's for sure.

Viewing 490 - 492 of 3,634 Reviews

Jobs at Docusign

Software Engineer, Sales

Account Executive, Small to Medium Business

Account Executive, Small to Medium Business Install

Docusign

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great company- sad payouts

High growth, high demands

Great company!

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