Being an MDR is a grind
Be prepared “to be caffeinated, in seat and ready to rock-n-roll” at 8 am sharp!
This is a high energy, telemarketing job. Your day will be spent making cold calls and responding to emails all day. It’s pretty mindless.
It’s an entry level, high stress, high pressure, low paying job.
Do not take this job unless you are fresh out of college or have very little work experience.
Micromanaged
It’s a Big Brother type of atmosphere on the MDR Team. By that I mean the Director and Managers watch things like your time in office and out, when you went to lunch, how many calls and emails you make, etc. I think this is due to a couple different factors. The first being the team has tripled within a year and micromanaging is the only way they feel they have control over results. The second being, we’re pre-IPO with a new CEO on the “path to profitability” and there’s more pressure coming down on the Director/Managers to produce said results.
Your day is planned for you. There are call blocks in the mornings and afternoons which are mandatory. There is also a call minimum of 30+ calls a day which the Director and Managers check daily. You will get praised or reprimanded on your call volume.
So if you like being an autonomous worker, this job is not for you.
Competition - “Building your Brand”
The competition to move up and get promoted is fierce.
Your reputation and likability are more important than your results.
To get promoted you need to make the right connections and "play the game” to move up.
Do not rock the boat or speak up about things you do not agree with. Dissent is not allowed, will be remembered and not tolerated.
More men are promoted than women. (This may be due to an imbalance in the gender makeup of the sales force but still, it’s noticeable.)
