Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Learned about technology and learned I will never let a company burn me out like that again

Cons

Not sure where to even start. DocuSign is not a normal tech environment. It is stale, white and rigid. - Quota goals are absurd and unattainable- you are setting your teams up for failure and burnout - CEO is untruthful in his promises to employees- makes us feel needy for asking to be heard - People getting promoted only to make less money - Upgrade from web department is a complete disaster - AE's and MDR's having horrible relationship with each other due to the fact that management tells them completely different goals to focus on - SEQUENCING EMAILS DOES NOTHING- just creates lazy reps who burn their books of business and have no idea how to actually build on their sales skills - People having mental breakdowns constantly or speaking to others with a complete lack of respect/ boundaries

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Docusign Response
4y
Thank you for sharing your thoughts. We have shared your perspective with Sales leadership.
1.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Most of the people are good to work with, but there are a few bad apples that have made it difficult for the rest of folks. There are no pros - they totally UNDERPAY

Cons

Both the interview process and working at docusign was a disappointment. They were very unprofessional during the interview process, and after I accepted the role it didn't get any better. I left after realizing there were better opportunities elsewhere.

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Docusign Response
4y
Thank you and best of luck in your next adventure.
1.0
Aug 2, 2021

Narcissistic leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was alright and there were a few paid days off during Covid

Cons

I left a bad manager and unhealthy company culture. Leaders at DocuSign focus most of their energy on blaming / shaming other teams for failed projects instead of developing strategies for collaboration and accountability to deliver value and reduce complexity. Managers here lack empathy and do not have the skills and capabilities to motivate every employee individually, nor to coach and develop their people by focusing on their strengths. Leaders here make decisions based on politics, not productivity. You will be excluded (or experience various forms of passive aggressive behavior) if you do not have a personality type like your manager or leadership team. Effectiveness in your role is not valued as much as likeability and fitting in. My manager had no interest in adding value to their team through empathy, mentorship and coaching. Their way of adding value was to force their team to have happy hours over Zoom, which the team participated in begrudgingly. My manager also actively prevented me from taking roles on other teams at DocuSign and never once discussed career growth opportunities or even asked me what I wanted to do in the future. Ironically the role I accepted at a different company is the same as the role my manager at DocuSign actively blocked me from pursuing. Leaders/managers here focus on protecting their own position and do not invest in retaining their most effective people. This is obvious through the consistently bad Pulse survey scores, and nearly every competent person on the team being a flight risk. Most top performing team members would leave if it weren't for the golden handcuffs. I would rather leave future money on the table so that this place is in the rear view mirror.

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Docusign Response
4y
Thank you for sharing your feedback. We are sorry you had this experience. Though Glassdoor shows you as a Current Employee, you note that you left. So we wish you the best of luck in your next role.
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Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.