Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 4, 2021

Don't believe the hype

Recommend
CEO approval
Business Outlook

Pros

Our stock price continues to perform well but other than that I cannot think of any other positive aspects of working for this company

Cons

Discriminatory promotional practices - Promotions are given based on popularity/ similarity to the hiring manager rather than merit. You can be a top performer with the longest tenure on a team and still never be promoted( Trust me I've seen it happen to multiple people) The worst part about this is the astounding amount of effort the company put into marketing to make it seem like diversity is an internal initiative. At the end of the day, it's all lip service and as a person of color, it's become borderline degrading to work for this company. No work-life balance - Many individuals on the sales team put in 10-12/hr days throughout covid to meet the demand. Our reward for our diligence was a 40% increase in our workload with a simultaneous decrease in compensation. They'll give you far more than 40 hours of work and then chastise you for not being able to get it all done. I've seen people cry, have full-on mental breakdowns and as of recently many are reporting health issues due to the sheer amount of stress they're under( Stomach ulcers, work nightmares, anxiety ect). Compensation - YoY you can expect a decrease in conpensation. Apparently, that's the DocuSign way.

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Docusign Response
4y
Thank you for sharing your thoughts. We will share your review with Sales leadership and hope that you responded to the Pulse Survey. Dan and leadership study that feedback carefully.
2.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Interesting technology. Offices are beautiful. Cafeteria is filled with free, healthy snacks. There is even a Coffee Room where you can create your own free custom coffee drinks. People are mostly friendly and competent.

Cons

Where is the IPO? Unreasonable, unattainable quotas have sent many good reps and managers packing. Bottom line: Enjoy the free coffee and snacks because unless you are one of the very few, that is all you'll be able to afford while working at DocuSign.

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Docusign Response
10y
Thank you for sharing your thoughts. We wish you luck on your next adventure.
1.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Smart people on the ground. A nice view from the office. Reasonably good life balance for some. A decent stop along the way if you're not looking for career growth.

Cons

I would not recommend DocuSign for anyone not already friendly with the leadership (Director or above), unless you are ready to play some very cutthroat office politics to get into that position. Delivering value for the company and making awesome contributions are straight up not valued (or, often, even noticed) here. The company currently has far too many Director. C-level and VP employees soaking up all the credit and rewards, but either contributing very little or (in many cases) negative value to the company. You will be fed some line about loading up the top of the company so it can be built downwards, but none of that has happened in the last 2+ years. The people on the ground actually creating value are kept down (with below-market compensation and benefits) so friends can be brought in to reap the rewards at the top. If you can navigate a treacherous political landscape to get yourself into the buddy circle, or are there already, Docusign is great. But if you want to do actual work and be valued for it, look somewhere else. If you do decide to come in (the business outlook would stay positive for the near future regardless of what the leadership does due to the market position and lack of serious competition), make sure at least 50% of your time and effort is spent playing politics. Any time spent on other work will be wasted otherwise.

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Docusign Response
10y
Thank you for your comments and your candor. We review all feedback that comes through and appreciate it. We have an amazing product and business, and we are focused on building an amazing company where everyone can do their best work. There are growing pains for sure. However, if we sort out the friction points together, we believe we can get there. If you ever want to discuss your insights on how to drive change, please let me know. I’m happy to listen, and I will buy the coffee. Thanks, Michael Erisman, Global HR Business Partners.
Viewing 16 - 18 of 3,624 Reviews

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