Docusign reviews

3.6

61% would recommend to a friend

(3,629 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Revolutionary product and market leader. I'd recommend DocuSign to a friend, but not if they are applying for a sales role.

Cons

I agree with the review from another Corporate Account Executive on Dec 6, 2013 - the sales quotas are very unreasonable (talented sales reps are only getting 60% to quota), it's a very bad comp plan, and nobody making any money except for the lucky few who sell to Banks and Credit Unions and to Wealth Management. You are told you will make $60,000 in base (which you do) and $60 in commission, but in reality, you will make 1/3 of that commission. And from what I can tell, despite the majority of reps (and there are many talented Account Executives) not hitting quota, it won't be lowered anytime soon.

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Docusign Response
10y
Thank you for your review.
1.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive about this company.

Cons

Promotions are given to those who know how to play politics. As a result, unqualified people are running the company (to the ground) and they make very bad decisions. It takes over a year to get anything completed and that is being quick. There are so many workarounds because of the mismanagement. EVERYTHING requires buy-in from someone up above in the pyramid and it's a steep one. Directors reporting to Directors. So many managers with only person reporting to them.

1.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

None with the current regime in charge.

Cons

If you're looking for a company that will devalue your work, ignore your contributions, and actively drive away good employees—congrats, you've found it. Despite consistently delivering results and going above and beyond, I was met with silence when it came to any sort of recognition, development, or retention efforts. Leadership in the Talent Acquisition team is some of the worst I’ve encountered: uninspiring, disconnected, and completely lacking a vision. It’s impossible to grow under people who neither lead nor support. The company as a whole is directionless—there’s no strategy, just reactive chaos and empty buzzwords. And don’t be fooled by their DEI statements; what’s actually happening in recruitment is performative at best and ethically questionable at worst. It feels like a box-checking exercise with zero accountability or authenticity. I left not because I wanted to—but because it was made painfully clear that they had no interest in keeping people who care. Save yourself the frustration. You deserve better.

Viewing 178 - 180 of 3,629 Reviews

Glassdoor has 4,170 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.