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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,629 total reviews)
      avatar

      Allan Thygesen

      60% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Oct 27, 2021

      Yes, you ARE missing out

      Director engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I've worked at two other major software engineering companies and DocuSign has the best overall culture by far - the kind of people who work here, the values, the mission, the commitment to give back - We have a cohesive product strategy and we are making smart acquisitions - We have reliable technology and a trust-worthy culture - we work hard to be and remain compliant with many industry and governmental standards - Customers who use DocuSign trust us to meet our commitments and we do that every day - The benefits are as good as the other two large companies where I have worked. Of course we don't have as big pockets as Big Tech however our compensation is very competitive; we have incentives and the company is performing very well right now! - What I have stated year after year in my reviews here is that DocuSign hires the best people for each job in a thoughtful way - the people here are just plain nice - there aren't any a**holes here (well, nobody's perfect) - I continue to be very impressed at the quality of our hiring - even in a competitive market we continue to set the hiring bar very high and are bringing in excellent qualified talented people - it is such a pleasure to be surrounded by good people who are good at what they do - and good people who are kind, curious and motivated. - I feel good about working here - our commitment to environmental sustainability - giving back - support for diversity and social justice - our adoption of Juneteenth as a corporate holiday says a lot about what we believe in - The company is doing a great job in managing the transition to a hybrid remote local work culture. The company is making remote work as satisfying and as fulfilling and successful as possible - our company is well suited to remote work.

      Cons

      - we're not Amazon, Facebook or Google. But we don't chase after those things. - I'd like to see more promotions happening. Our current job opportunities are excellent and fulfilling but I wonder about long-term upward mobility here at the company - I'd like to see the company doing even more to reach out to diverse sources of candidates - of course there are challenges in the transition from a start-up culture to a large-mid-sized company, however our management is doing a great job at filling in the gaps and strengthening our maturity in key areas

      avatar
      Docusign Response
      4y
      WOW. What a thorough review. We really like it when people share details and tell it like they see it. Information like this really helps candidates figure out if DocuSign is the right place for them and ask better questions or more questions during the interview process. And yes... Juneteenth, right?! So glad we landed that one and that week off in December. Merci beaucoup.
      2.0
      Oct 25, 2021

      Conservative values / views not respected

      Product engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Accommodating work environment especially during Covid Management / teams work well together and feel you are part of a team (when doing your actual work) Benefits

      Cons

      DocuSign says it is a people first company - it is not one unless you are part of the right narrative Been in meetings at all levels hearing conservative views shut down/bashed Very left - and politics are brought up almost daily in meetings Conservatives have a fear of backlash for their views and are scared to speak up

      avatar
      Docusign Response
      4y
      Thanks for sharing that you believe the company has been accommodating during COVID and that teams work well together. The benefits have also gotten so much better, I agree. Our employee first approach means employees have more input into how we are designing the future of how we will work. As a result of listening to employees, as we reopen our offices, more than 90% of team members will be able to work remotely. We have also expanded the benefits based on feedback from our employees. As for conservative values not being listened to, I agree that country and world politics has less of a place in day to day worklife at DocuSign. I do know that on our leadership team we do have a wide range of views -- not all liberal. Is there a way that you can flag the bias in the flow of a discussion that could curb the political discussions -- perhaps something like "I might have a different view on this but prefer not to speak politics with colleagues at work. Can we shift gears here?" or "I have been finding the political debates in general a bit draining. Can we shift gears here and get back to the project?" I have found people very receptive at DocuSign when they are made aware of their bias in a respectful way. Tone and words matter. Give it a try. You might find it works and also helps your colleagues' professional development.
      2.0
      Feb 16, 2020

      Enterprise business is in trouble

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock price is on a tear. eSignature product is still the gold-standard.

      Cons

      eSign product is already widely-adopted, so Enterprise AE's have to sell CLM which does not solve a big enough problem to generate large orders, and act as a reseller for small 3rd party software solutions. All of these secondary products have long sales cycles and none are top of the line products. OTE attainment is miserably low at less than 75%. We are not making money or having fun.

      avatar
      Docusign Response
      6y
      Thank you for taking the time to write a review. We have shared your review with the Chief Revenue Officer and would encourage you to reach out to him directly to share your concerns and ideas.
      Viewing 199 - 201 of 3,629 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,170 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.