Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Great product, great strategic vision, internal relationships are fairly good.

Cons

Challenging priduct to sell. Cuatomers don't know how to buy electronic sigbature, so you'll need to quickly figure out how to guide them. Quotas are aggressive and lots of people with success selling other software don't do well here.

avatar
Docusign Response
10y
Thanks for your review. We are working on amping up the communications to increase alignment globally this past year. Hope you have seen the results.
2.0
Mar 23, 2013

Childs Play

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Come on..... not much to note on the pros side.... oh maybe the benefits and the view. Oh, and a lot of friendly and enjoyable co-workers.

Cons

Childish and inexperienced leadership, arrogant beyond imagination, boring product, sales are actually more p.o. takers (not a hard product to sell and not very strategic.... definitely not a solution sale). If you are "child" with little ambition, you may actually enjoy DocuSign. This can kill your career growth if you are hoping to get into a true technology sales role after leaving DocuSign -- I don't think true technology companies will consider the "telesales" experience very transferable in the marketplace… Not a good stepping stone.

avatar
Docusign Response
10y
I hope that in the past two years since you wrote this review that your situation has improved or that you have found your next great adventure. I personally am inspired by the experience and focus of our leadership, the product can have a huge financial impact on a company and it's so gratifying to use. However, I respect that we all can have very different opinions. Best to you!
2.0
Feb 21, 2013

You too can be a Director @ DocuSign!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent product, and likely a bright future for the Saas company, given the share of the eSignature market it currently owns.

Cons

DocuSign has more people with "Director" titles that don't actually direct anyone (as in, zero direct reports) or anything than any place I've ever seen. This place is truly cronyism at its finest. For everyone else, it's long hours and low pay. Unless you worked at Lexis Nexis in a former life (and therefore automatically qualify for a big title and $$$ at DocuSign) don't waste your time...work somewhere else where your level of experience and contribution actually correlate to your title and comp. Terrible benefits, no 401k match.

avatar
Docusign Response
10y
Since you wrote this review, I think you'd find that we built out a great experienced team and improved our benefits. We are growing so fast sometimes we need to hire senior management in advance and then they build the team they need to scale. Looking in retrospect, that plan has played out well. True we don't match a 401K yet but that is pretty typical for our stage of company. we hope that if you are still at DocuSign that you are happier and if not, hopefully you have found a better fit.
Viewing 256 - 258 of 3,633 Reviews

Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.