Docusign reviews

3.6

61% would recommend to a friend

(589 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Reviews by job title

589 reviews

Reviews about "Compensation"

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2.0
May 27, 2022
Recommend
CEO approval
Business Outlook

Pros

CEO is still great and doing the best he can. Many of the people who are still here are wonderful, and the culture was formerly lovely. Excellent pay and benefits, and DocuSign's mission is wonderful and something I will always stand behind.

Cons

Leadership leaving en masse created chaos. Expect to do the work of 3 people since we have something like 30% attrition right now. Most people who have any idea what is going on are leaving, so the folks that remain are all brand new. You will be treated like a pawn in your c-level leaders game, so be sure you know what you are signing up for. You could be informed your day-to-day job function is changing or suddenly be expected to pivot and move mountains. The infrastructure is absolutely falling apart with broken systems and tools and data hygiene that is so poor it will be next to impossible to see the health of your business. DocuSign is not for the faint of heart or anyone who is accustomed to working with high performing coworkers.

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Docusign Response
4y
Thank you for your feedback. We are sorry that you have a poor experience, which is not our standard. Your feedback have been shared with senior leadership team. In the meantime, we would strongly encourage you to connect with your HRBP to discuss your concern and share your thoughts on improvement.
3.0
May 26, 2022

Growing pains, especially in Finance

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, culture Strong CSR Nice people overall

Cons

I started and quit during the pandemic. I was so excited due to the reputation of the company, CSR mission, and employee-centric culture. However, it started poorly when my offer was lowballed and my recruiter basically got mad at me for trying to counter - he threatened to retract the offer. I ended up finally accepting the lowball offer it b/c it was during the pandemic. For perspective, I had one headcount to hire and the salary range for an hourly individual contributor reporting to me came back making more than me, with almost as much stock. Then came into manage a department that never replaced the prior SME manager when he left 5 years prior, just kept shuffling the employees around. The department was held together with a giant roll of duct tape - and then the company almost doubled in size during the pandemic. The policies and procedures weren't scalable, the whole thing needed to be knocked down and rebuilt. And then there was a change in leadership...so trying to make progress was painstakingly slow if at all. I left thinking that really their Finance org runs more like an old school legal firm masquerading as a tech company. It will take time to right the ship and I have no doubt that they'll get there but I didn't have the energy to see it through - especially considering I didn't feel appropriately compensated.

3.0
May 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with, however everyone is pretty burnt out with the low salaries and recent turnover. Offices are nice, and opportunities for fun team events.

Cons

Extremely low salary compared to other tech companies for sales people. CEO said in January everyone would receive 6% raises, then two weeks later took it back (sales were apparently excluded in that statement) and said “we’re either on the bus or you can leave.” Needless to say, I see 5-7 LinkedIn posts a week with (mostly sales) people leaving DocuSign. Time will tell if CLM product can truly be a game changer against other competitors.

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