Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 14, 2021

Meh

Recommend
CEO approval
Business Outlook

Pros

They'll hire you even if you have no sales experience, good way to get your feet wet in B2B sales. Recognizable company for your resume. Freedom in the day to day as long as you hit your daily metrics. 40 hours a week and can leave your work at work.

Cons

Low base, maybe a little more $ if you hit quota - but a big if lately. Promotion and success largely based on politics or chance. Office is in an unsafe location but won't go fully remote or relocate because they bought a new office floor before the pandemic. Management is floundering from the top-down. Trying to get team culture to compensate for earning low wages in an expensive city when the solution is to just give us more money so half the staff doesn't live with their parents.

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Docusign Response
4y
Thank you for sharing your thoughts. We will share them with Sales Leadership.
5.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Really wonderful culture, good benefits, great equity package, open-door/transparent policies, fair performance review process, emphasis on employee well-being, good learning opportunities, supportive career growth policies, genuinely enjoyable place to work.

Cons

Management tends to hold onto more old-school workplace policies, so there's less flexibility on when/where/how you work, even in the face of clear employee survey feedback and the obvious changing trends across the global workforce. They also tend to hire senior management from other more old-school tech companies, like Microsoft. There are very few women in leadership on the tech teams/departments. Also, fewer perks and lower pay than the FAANG tech companies offer.

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Docusign Response
5y
Thanks for writing such a detailed review and sharing your candid remarks.
2.0
May 2, 2021
Recommend
CEO approval
Business Outlook

Pros

RSUs and Health benefits were great but the pros basically end there... Dan Springer and C-level execs are actually really great people but are so high level I doubt they actually know what is going on at the individual office level...

Cons

I'll keep it short.. No room for growth in sales, unless you are already established - I wouldn't recommend DocuSign to anyone in a junior or entry level position. Managers get hired exponentially so you won't have the same manager for more than a year. There is little to no promotions happening within the sales org for actual reps. Management loves hiring outside hires versus internal hires. An age old problem that typically tanks retention. Toxic culture - If you're a "yes man" you will thrive here. You are expected to put your head down and not question anything being told to you, typical call center or recruiting firm behavior. Metrics are absurd and you were expected to do more even through the days of COVID with very little to work with. Additionally, DocuSign's sales org is an extremely siloed environment that has caused a hierarchical sales org which in turn, has manifested a "bro-y" culture. They rely heavily on external referrals so they keep hiring the same persona. In short, lack of diversity in some offices. Outdated technology- One would think that coming to DocuSign means you will be well equipped with new technology. Nope, you are given a windows computer even if you have only worked off of Mac computers. Nicer apple products are only given to management; hence, the hierarchical environment. When we were actually in office, everything was pretty old from the building, to the desks, chairs, desktops etc. Truly was surprising because its well, DocuSign?!

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Docusign Response
5y
Thank you for sharing your thoughts. We have shared this review with the Chief Revenue Officer. Best of luck in your next adventure.
Viewing 292 - 294 of 3,633 Reviews

Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.