Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

DocuSign is fast, innovative and making an impact and I feel that each and every day I get to build something new that will outlast me and add value not just to tech but to the future workforce. I have worked in many industries and functional areas and have never had such a positive overall career experience. I joined DocuSign a mere six months prior to Covid and for another organization, this could have spelled disaster, however, at DocuSign...the need to partner, to build, to run fast, well that only led to deeper connections (friendships) and my awe at how a tech company could be at once humane and on point for product delivery and customer success. I know I work here so it may feel cliche, but I am also a fan.

Cons

Growing pains can create bumps, but also opportunities if you are so inclined. YOU need to decide who YOU are and what YOU want. DocuSign is pretty clear on who we are endeavoring to be.

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Docusign Response
5y
What a great review and love the points about building something that will outlast you and is of value to the future workforce. Yes there are growing pains but for me it's better than the alternative and it leads to opportunities for sure. What tools do you think we should invest in? Please make sure you are serving up those ideas.
2.0
Jul 11, 2020
Recommend
CEO approval
Business Outlook

Pros

-Employee health benefits are excellent, comprehensive and immediate -In-office food and beverage offerings are healthy and varied -Fun employee engagement events are frequently offered

Cons

The few BIPOC at DocuSign are having an entirely contrary experience to the 66.8% of all White employees and the 19.8% of all Asian employees (86.6% total of DocuSign's workforce). BIPOC are frequently policed for various reasons by HR (and more frequently fired or disciplined), there are few (if any) opportunities available for upward advancement and mentorship, 0 BIPOC are on the DocuSign Board, at the C-Suite level or even at the SVP or Senior Director levels; the "D&I Team" consists of two people and Employee Resource Groups are weak and powerless "extracurriculars". DocuSign puts more focus and drive into their PR campaigns pretending to be woke rather than actually putting in the efforts to make organizational and systemic change for their employees, particularly BIPOC.

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Docusign Response
5y
Thank you for sharing your thoughts. Although this is a difficult review to read, it is very valuable to hear your perspective. We recently posted our diversity metrics on our public website, and while our metrics might be more or less in line with tech companies, you are correct. There is room for improvement in overall stats and at the leadership level for sure. While we do have a diverse Board, there are no Black or Native American Board Directors at this time. (I am hopeful that we will see change here.) We have 3 people devoted to Diversity and Inclusion efforts (a new colleague just joined to run our Talent Pipeline efforts) and have an opening on the our Director on our Talent Development team. (Got a referral?) I myself would give this team more credit than you have as I have seen them move the needle over the past six years -- pushing for sharing our metrics publicly, driving membership in ERGs, increasing budgets, having tough conversations with executives with less diverse teams and raising awareness of issues as the ones you raise about mentorship and career paths and addressing systemic change. However, I still agree with you. As Dan shared on our last All Hands meeting, we have work to do here. No doubt about it. Let’s begin.
1.0
Mar 31, 2020

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits are ok -Seattle trip for training -Office location

Cons

- management is weak - everything is done to maintain status quo - diversity is a joke - shady sales practices

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Docusign Response
6y
I am sorry to read this review and learn that you had a poor experience. We'd like to understand more. If you are comfortable, please reach out to Joan Burke, our Chief People Officer.
Viewing 295 - 297 of 3,633 Reviews

Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.