Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews
1.0
Oct 1, 2013

Great ideas, not greatest when put into practice.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very stable, never had layoffs. A lot of great people to work with.

Cons

Not a very realistic place to work, a lot of the training is for a perfect world, not the branch you end up in. The size of the company lends to a very gossipy and somewhat uncomfortable work environment. Some of the training comes up very short, and it takes quite awhile for the changes to be made.

3.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

They are not crazy about meeting goals and doing have a point system either which does take away some stress

Cons

Used to be a great company to work for, even though they pay was less than other banks but in the past 2 years it’s really went downhill. All the upper management that’s been there for years has left, took in a few horrible replacements. The pay is nowhere near what it should be for the amount of work so it’s near impossible to get a good staff, let alone keep them. Which just puts even more work on the little amount of staff currently there, which makes them want to go somewhere else they feel more valued since other banks pay tellers what db pays managers. Most banks- any 2 ppl can open a branch, get money from vault, etc. but here it’s supervisors only which just puts more work on their already demanding list of work. Pay more and you will be able to hire more trustworthy ppl and be able to do the same. Outdated systems and repetitive work. They would see less loss and fraud if they updated to what most banks use. But still using the black screen emulator having to type in and remember all these codes. When most banks have a system you just click and can view all and any info you need. Which would also cut the need for some redundant departments. No one ever seems to know what’s going on, cs always giving opposite answers of what we know to be true in branch.

3.0
Mar 2, 2022

Personal Banker float

Recommend
CEO approval
Business Outlook

Pros

Lots of training for role. Sign on bonus. Gas reimbursement. Gym reimbursement. Great place to start a career.

Cons

Structured tactics inconveniences bankers/management causes stress and upset customers. No work/life flexibility. Overwhelming assignments. Cannot leave building for lunches.

Viewing 34 - 36 of 396 Reviews

Glassdoor has 409 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.