Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Some people were nice that worked there also" ((in 32 reviews)); "Benefits are good." ((in 28 reviews)); "Training is ok." ((in 18 reviews)); "Work Life Balance is great" ((in 17 reviews)); "Easy to move up and good job security" ((in 16 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 74 reviews)); "It is based on how upper management feels about you." ((in 25 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 8 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 6 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

3.0

Sep 19, 2013

Good work-life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great hours if you do not work in the branches. Benefits are good. Having 10 bank holidays off a year is fantastic BUT they consider that part of your "vacation" time. They have never laid anyone off so job security is definitely solid!

Cons

Pay is below industry averages. Opportunities for advancement are not plentiful. It is a very old-fashioned (read: not progressive) environment.

3.0

Sep 18, 2013

Good starting point.

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Small bank were you can get to know everyone who works within the company. Relatively stress free, easy job. Gives great insight into the industry and how banks operate.

Cons

Low pay. Minimal raises. Limited opportunities for advancement from within. Beginning to focus more and more on sales. They say that sales pressure is not emphasized, but sales is emphasized more and more, just not compensated. High turnover rate results in employees that are less and less qualified and competent.

4.0

Sep 8, 2013

Great Company to Work For!

Pc applications analyst

Recommend

CEO approval

Business Outlook

Pros

Relatively low-stress environment Co-Workers and other employees are generally all very nice and willing to help when needed Great place to get your foot in the door Employees stay for a long period of time, often retiring from the company

Cons

- Pay is lower compared to other IT positions, especially in the banking/financial sector - Ability to work from home - Hard to move up in the organization due to individuals being in positions for 20+ years - Vacation Days/Time Off are determined by how many years you have been at the bank as well as Rank/Title

Viewing 370 - 372 of 396 Reviews

Jobs at Dollar Bank

Personal Banker Supervisor, South/West Regions

Treasury Management Sales Officer, Cleveland

Brand & Social Media Coordinator

Customer Service Assistant I (Bilingual)

Dollar Bank

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Good work-life balance

Good starting point.

Great Company to Work For!

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